|There could any one of a hundred reasons for your shutdown problems, but |
more often than not, I have found that a failure to shutdown is caused by a single running program that fails to close during the shutdown process.
I'm making a couple of assumptions: 1) Windows is up-to-date with Service Pack 3 and all critical updates applied. 2) Windows is otherwise working.
First, make sure you've closed all the programs that you've opened. Most of these have buttions showing on the taskbar at the bottom of the desktop.
Next, one at a time, right click on the icons in the system tray (far right end of the taskbar) and if there is an option from its popup menu to exit or close the program, select it. Once you've identified and closed as many of these programs as possible, try to shutdown again. If it works this time, you have confirmed that one of these programs is the culprit and you have a little trial-and-error detective work to determine which one it is. Once you find it, check to see if there are any updates that may remedy the problelm. If not, and you can do without it, you might consider just removing it.
Finally, if after all this you still having shutdown problems. Here's a way you can manually force a shutdown until you find a resolution:
Open a Command Prompt window.
To force a shutdown: type shutdown -s -f and press the <enter> key.
To force a restart: type shutdown -r -f and press the <enter> key.