windows\systems32\config\system file corrupt

June 10, 2010 at 12:38:49
Specs: winxp, 1.00
i have a dell pc pentium 4 with xp os. when i start up the computer i get the error windows could not start because the \WINDOWS\SYSTEM32\CONFIG\SYSTEM
file is missing or corrupt. It gives me the option to repair the file using the windows setup cd or selecting "r" at the first screen to start repair. I am going to try both of those options but i need to make a back up of the system first then make a restore cd Is that correct?. How can i do that when i cant even get to the Windows login screen? i do have a laptop that i am using to gather the information but it does not have a disk drive. Can i get the information i need and burn it to a cd to use on the broken file? And where and how would I do that.Or is it a lost cause?

Thank you

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June 10, 2010 at 13:11:57
The problem is due to a corrupt registry, but it is repairable as
long as you have an xp boot disk, or you can get to therecovery
console, as you need to enter a few commands in good old

Microsoft have a walkthrough to fix the problem

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June 10, 2010 at 13:21:38
Thanks for the information but as i said before i cannot get to the windows logon screen. My laptop only has a cd rom. So can the information be gotten on my laptop, burned to a cd and then put into the problem computer sucessfully?

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June 10, 2010 at 13:30:38
The link posted has a way to fix your system. You can do it with a live cd in linux or bartspe or by using your xp or any xp disk. Actually I think you can use a Vista or W7 dvd too.

You boot to the xp cd and follow the instructions.

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June 10, 2010 at 16:11:45
thanks for trying to help me. but i just dont understand what you mean. i guess im just not that knowledgeable. my laptop (the one that is ok) is windows 7. I do have a windows xp cd but i dont think i have the product code for it. I hate to ask but would it be possible to walk me thru it the best you can? im sorry i dont get it. If its to much trouble dont worry about it I hate to be a bother.

ps I have tried using the cd which dell sent me for this same problem on another computer and they didnt work.One was the OS reinstallation DVD the second was the Drivers and Utilities Resource CD. It let me do the mp memory ver.0433 test which was unrecognized system failure and the system dignostics which said system error not recognized as supported by dell. I also tried System Tech which the cd rom would not even read

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