windows\system32\services.exe code-1073741819

January 4, 2011 at 16:58:20
Specs: Win XP SP2
i'm having this message windows\system32\services.exe terminates unexpectedly with code-1073741819 and will shutdown and restart in 60 seconds.the machine did so and it will again may be every 15 can still do something work but you need to save your activities every time the message appears.i would like to know what causes this issue and how can i resolve it. i'm using XP SP2.

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January 4, 2011 at 17:18:47
Run a file check on the O/S.

If you have an XP CD:
Click START, RUN, type in:

sfc /purgecache

(This ensures that system files are copied from your Windows installation media, and files which may be infected/damaged with malware, or are corrupted, are not copied from your drive. Some of the files which are restored/replaced may need MS Updates applied. If sfc replaces any such files, you will have to reinstall updates for those files. If you have Automatic Updates active, this will happen automatically.)

Then type in:

sfc /scannow

Have your XP CD handy.

If you do not have an XP CD:
Click START, RUN, type in:

sfc /scannow

Post back with your results.

It's a good day when you learn something

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January 4, 2011 at 21:06:14
Running sfc /scannow is pointless if the SP updates version installed on the Windows installation is higher than the SP updates version on the Windows CD - SFC will not accept the CD as an acceptable source. E.g. you list XP SP2 - most people have SP3 updates installed in Windows.

In that case, or in any case, you can't quit running SFC once it starts running - if you want to stop it, you have to exit Windows - a way of doing that are shutting down Windows properly - press all three of the Alt-Ctrl-Del keys at the same time to pop up Task Manager, let go of the keys, select Shut Down at the top of the Task Manager window, then Turn off or Restart.

If sfc /scannow DOES find the CD is an acceptable source, it takes at least a half hour for it to finish running, or longer.
You often get messages while it's running that it can't find a file on the CD - usually if you click on Retry it will find the file and continue. You may need to pay attention to what is displayed on the screen and do that many times.

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January 5, 2011 at 19:23:32
Searching the web with: services.exe 1073741819
finds many "hits" that say that error code is usually caused by you having malware on your system.

To prevent the system from shutting down when you get that message ...
(you have to do this each time you load Windows when you still have the problem)
Start - Run - type: shutdown -a
, click OK or press Enter.
(a space between shutdown and -a)

You need to run anti-malware software that finds things that are not normally found by most anti-malware software.
A good one to try first is Malwarebytes.

Download the free version of Malwarebytes - preferably save the download on your desktop screen.
Double click on the download to install Malwarebytes - that will make a Malwarebytes program icon on your desktop screen and it will be updated automatically.

NOTE that the free version of Malwarebytes does NOT update itself after the initial time it was installed. If you need to run it in the future, you need to click on Update in the program to update it , THEN you run the full scan.

Malwarebytes will take less time to run a scan if you run it in Safe mode.
Also, the "hits" on the web mention that sometimes you do NOT get the services.exe 1073741819 error in Safe mode.

Remove any bootable CDs or DVDs you have in drives.
Press F8 repeatedly while booting, do not hold down the key, and when the Windows boot choices menu appears choose Safe mode, or Safe mode with networking if you want to be able to update Malwarebytes before you run it.
Lines about programs that are loading will fill the screen, then the lines on the screen will stay the same for a short while. Eventually a Logon screen will appear if you normally have to logon, and the desktop screen will appear. Answer Yes to the question about do you want to run the computer in Safe mode.

Double click on the Malwarebytes program icon, and choose to run a FULL scan of at least your C drive.
That will take a while.
When it's finished, have it remove everything it found, reboot the computer.

Boot normally and try your computer for a while. If the error happens again, there are other specialized anti-malware programs you can try.

NOTE that if the Malwarebyes download will not install the program when you double click on it, some malware prevents certain anti-malware program installations from running, or prevents the installed anti-malware program from running.
In that case......
You must be able to see the .exe file extension of the Malwarebytes download file name, and the installed Malwarebytes program. If you can't see that, go to Control Panel - Folder Options - View and de-select Hide file extensions for known file types, click on OK at the bottom of the Folder Options window.
If you rename the Malwarebytes download file name so that it has a .bat file extension, double clicking on it will work.
(RIGHT click on the Malwarebytes download file, or the desktop icon for it if that's where it is, Rename Mbamxxxx.exe or similar to Mbamxxxx.bat or similar.)
If you rename the installed Malwarebytes program so that it has a .bat file extension, double clicking on it will work.
(C:\Program Files\Malwarebytes\Mbam.exe or similar to Mbam.bat or similar. Correct that in the Properties of the shortcut on your desktop screen too, or delete the shortcut icon on the desktop screen and make a new one by RIGHT clicking on Mbam.bat or similar and choosing Send to - Desktop (make Shortcut) )

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