i recently upgraded windows me towindows xp. now my computer seems to be all screwed up. i have no internet access and i am not able to get rid of xp and reload ms. i heard that xp is an upgrade. the only way i can seem to get rid of this is to completely format my computer.but... i have files i need to keep which dont fit on a floppy and i have not burner to burn the files on. how do i get rid of this without looseing my files. help! and thanx

XP is the latest, full microsoft operating system. Its not an upgrade. It is possible to upgrade from a previous version of windows and upgrade copies of XP are sold. An upgrade copy of windows requires that you have a previous version installed or that you have a copy of a previous version of windows on cd. You have to stick the previous version in during setup to qualify for the upgrade. Recovery disks dont work. Did you choose to save the previous system files when you upgraded? If so check add and remove programs for an uninstall entry for windows xp. What do you have ? A recovery disk with windows me and an xp upgrade disk ? Explain please. Did you convert the drive to NTFS? You might be in trouble.

How to prepare to Upgrade Windows98 and Windows ME to Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639 ---------------- How to Uninstall Windows XP and Revert to a Previous Operating System http://support.microsoft.com/default.aspx?scid=kb;en-us;q303661