Solved windows xp won't boot up

October 3, 2013 at 01:43:05
Specs: Windows 7
key board & mouse flashes, lights stay on for the cards reader, but won't read any recovery disc that I put in CD/DVD reader, and then turn on. But screen stops on Intell 4 pentium logo

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✔ Best Answer
October 4, 2013 at 15:49:52
turn it off, and unplug the hard drive. Try booting and see if you get an error regarding no hard drive. You could also try removing and snapping back into place the ram modules. If there is more than one take them all out but 1 module and then try booting. But start with the hard drive and see what it does. I want to see if the hard drive is halting the boot process.


#1
October 3, 2013 at 03:05:39
Hi hwmoody,

It seems that you have a USB card reader plugged in to the system. Please unplug all external peripherals and then try turning on the system.

You can unplug the external peripherals and power cable. Press and hold the power button for 15 seconds. Plugin the power cable and turn on the system.

Let us know if that helps.

Thanks & Regards
Manshu S
#iworkfordell


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#2
October 3, 2013 at 07:29:58
Thanks Manshu for your efforts in trying to help me! I don't have an external card reader plugged in to USB port. The one I have came with the Medion M3 Director 5100 and is hooked up to motherboard. Nothing changes after trying your suggestions, I've tried starting unit while holding down each of the 12 "F" keys (one at a time)- - -no change. I've also tried to boot up with factory recovery disc in DVD drive with no change. I've begin to believe I have lost my Cmos file that start the boot up. Maybe I need to disconnect the hard drive to see if I get the black screen with setup options. Further suggestions deeply appreciated. Thanks Harold

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#3
October 3, 2013 at 09:16:28
Hi hwmoody,

Please remove components one by one to isolate the issue. Start by removing the card reader(if removable).

NOTE: Internal components are to be removed by a professional only.

Thanks & Regards
Manshu S
#iworkfordell


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Related Solutions

#4
October 3, 2013 at 19:11:05
Thanks again! I have disconnected all components - - -memory card reader, DVD reader, DVD writer, 3 1/2" floppy drive, hard drive, but the boot up process does not move past the "Intel Inside Pentium 4" logo.

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#5
October 4, 2013 at 15:49:52
✔ Best Answer
turn it off, and unplug the hard drive. Try booting and see if you get an error regarding no hard drive. You could also try removing and snapping back into place the ram modules. If there is more than one take them all out but 1 module and then try booting. But start with the hard drive and see what it does. I want to see if the hard drive is halting the boot process.

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#6
October 5, 2013 at 03:28:44
Thanks for your efforts to help! In my last note I said I had disconnected the hard drive but no change in booting. I will try removing the rams, as you suggest, probably tomorrow because todays full attention goes to my yearly family reunion. Thanks!

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#7
October 7, 2013 at 07:03:47
Yes! Yes! Yes! Removed the first two ram cards & nothing, - - -reinstalled, then removed 3 and 4 ram memory and bingo!! got past Intel logo to black screen With boot up procedures. Haven't reinstalled the two Memory cards yet to see if they are at fault, but will do so after further work is completed. Thanks for all the good help! Harold

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