Windows XP will not start at all.

Microsoft Windows xp home edition w/sp2
June 6, 2010 at 01:00:25
Specs: Windows XP
I have a Dell computer, with windows xp home.
When I try to turn on my computer, the dell screen loads, then the computer goes black. The only solution i can draw from this is that Windows is not starting up.
While the dell loading screen is open, if i hit F8, i am able to open up the "Windows Advanced Options Menu"

The options here are:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration (your most recent seettings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot


When i try "Start Windows Normally" or "Last Known Good Configuration (your most recent seettings that worked)", it then asks me to select the operatind system to start, with the only option Microsoft windows xp edition. After selecting this, the computer goes black.

When i try "Safe Mode" it again asks me to select the operatind system to start, with the only option Microsoft windows xp edition. After selecting this, it comes up with:

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\ntoskrnl.exe
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\hal.dll
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\KDCOM.DLL
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\BOOTVID.dll
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\config\system
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\c_1252.nls
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\c_437.nls
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\l_intl.nls
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\FONTS\vgaoem.fon
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\AppPatch\drvmain.sbd
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\ACPI.sys
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\WMILIB.SYS
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\pci.sys
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\isapnp.sys


This is as far as i have got. I dont know what to do now.
If anyone knows anything about this, has any suggestions as to what i can do, or who i can ask for help, it would be greatly appreciated!


See More: Windows XP will not start at all.

Report •


#1
June 6, 2010 at 04:37:28
Did it work recently? When did this start?

Report •

#2
June 6, 2010 at 04:49:15
Is this a laptop, or desktop computer?

If it's a laptop, is it possible that it's set to display on an external monitor only? (There should be a key combination to switch monitors, e.g. Fn & 5.)

It could be either a graphics card, or graphics driver issue. Do you have another graphics card you could try?

Please let us know if you found someone's advice to be helpful.


Report •

#3
June 6, 2010 at 05:38:54
If you have a Windows XP install disk, pop it in and do a 'Repair' install. I am not sure if the Recovery disks often supplied, or your Recovery partition can do a repair install, but you can try. Do not do a recovery unless you have backed up your files since this returns the computer to the state when it was new. To save your files from your hard drive without a working OS, load a CD with a Live Linux OS into drive and boot to it (do not install) and copy your files to a separate drive (HD, USB drive or stick, DVDr's, etc.), then do a recovery. After a recovery do not forget to get all windows updates (except IE8) and reinstall and update your antivirus software before reloading your programs and files.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


Report •

Related Solutions

#4
June 6, 2010 at 06:47:42
"After selecting this, it comes up with:

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\ntoskrnl.exe
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\hal.dll"

How long did you wait? Sometimes it takes several minutes for safe mode to kick in.



Report •

#5
June 6, 2010 at 18:52:01
@ grasshopper: It was working fine about a week ago when it started.

@sci-guy: I know its not the monitor, because i am still able to watch the dell start up screen. also i have tried plugging in an external monitor. doesnt make a difference

@jam: i waited about a day! ...nothing

@fingers:
I have a windows reinstillation cd that came with the computer, however it says on it "this software is aready installed on your computer. Only use this CD to reinstall the operating system on a Dell computer.
This CD is not for reinstillation of programs or drivers"
Can i use this CD? or is it the wrong one?
I am not sure what a recovery disk is, but i dont think i have one.

Do you know where i can get a CD with a Live Linux OS?

Thanks everyone for your concern and help :)


Report •

#6
November 23, 2010 at 19:25:03
jicamai,
I am having the same exact problem on my Dell desktop. It stopped working after my house lost power and it hasn't booted since. Have you found any solutions?

Report •

#7
December 13, 2010 at 23:51:58
i also have that particular problem. same as yours.
it was exactly thge same.
please help.
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\ntoskrnl.exe
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\hal.dll
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\KDCOM.DLL
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\BOOTVID.dll
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\config\system
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\c_1252.nls
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\c_437.nls
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\l_intl.nls
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\FONTS\vgaoem.fon
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\AppPatch\drvmain.sbd
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\ACPI.sys
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\WMILIB.SYS
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\pci.sys
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\isapnp.sys

Report •


Ask Question