Windows XP unable to get past welcome screen

May 25, 2010 at 08:19:16
Specs: Windows Vista

After logging on, the Welcome icon just keeps on going and going...nowhere. At one time, I was able to get to the virus check software and PC is clean. Now, I cannot get anywhere past the logon phase.

See More: Windows XP unable to get past welcome screen

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May 25, 2010 at 08:55:16

What's about starting windows in safe mode?
If possible, scan you PC from within safe mode.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!

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May 25, 2010 at 21:15:59

Your CMOS may be corrupt. Go into the BIOS setup screen
and copy down all the settings as you want them. with the
power off, open the unit and move the CMOS erase jumper to
the clear position for however long the instruction book say to
leave it there. Move the jumper back to the normal position
and turn the unit on. The PC should report something like
CMOS error -- defaults loaded and the real-time clock will be
reset. Go into the BIOS setup and re-enter your desired

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May 26, 2010 at 06:18:52

Did Diagnostics and all Passed. Did a Scan with Norton on Safe Mode and it stalled at 106,031 items with no fixes on 24 items found. Left it overnight to run but still there in the morning.

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Related Solutions

May 26, 2010 at 06:29:50

The CMOS probably has nothing to do with your problem.

Did you attempt to boot into safe mode with networking? Follow the screen prompts at start up. Usually tapping F8 will get you to safe mode.

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May 28, 2010 at 07:25:05

Scanned in Safe Mode with Networking and kept on getting this error message: "The application failed to initialize properly (Oxc0000033). Click OK to terminate the apllication."

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May 28, 2010 at 14:29:44

Dump Norton. There are a lot better Antivirus software out there, many are free. Scan with Malwarebytes (free version) in safe mode. If it cleans you up, restart, uninstall Norton, and install AVG, or Avast (both recommended here often) (my preference is Webroot, but not free) and use Malwarebytes when you suspect something more is needed.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.

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June 3, 2010 at 06:07:16

No software is working at this time, so cannot even scan now. Just able to log on up to the desktop but nothing else works, no Internet Explorer, no Norton in safe mode.

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June 3, 2010 at 06:12:43

Did you install any new software just prior to this problem?

When booting to safe mode you should have a choice to select safe mode with networking. That should allow you to use the internet. Perform an online scan.

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