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Windows XP Stops on boot; Mup.exe

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Name: kurbey1
Date: December 12, 2003 at 20:33:44 Pacific
OS: Windows XP
CPU/Ram: 2.1G 512Meg
Comment:

While I boot my computer either in safe mode of Normal, Windows will hang-up. I booted with command prompt and system stopped on file Mup.exe. Please help




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Response Number 1
Name: Jesse
Date: December 12, 2003 at 21:36:25 Pacific
Reply:

I have never heard of "mup.exe", but do a search on yahoo and you get this:

http://www.arkkra.com/doc/dosinst.html

It is a dos program for cataloging(sp?) music files. I am not sure if you installed this, but if you did, that could be the problem, although I do not know why your computer would be needing to load that to load windows. Try starting up in dos mode, and then navigating to your "autoexec.bat" file, and see if it has an entry for mup.exe in it.

Good Luck!


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Response Number 2
Name: kurbey1
Date: December 13, 2003 at 00:11:38 Pacific
Reply:

Nothing in autoexec.bat. Would this file be a high demand program to cause memory problems? In other words, would a bad ram chip cause a lockup during the loading of this file?


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Response Number 3
Name: salgolf
Date: December 13, 2003 at 03:44:33 Pacific
Reply:

Unless you are writing and printing music, I would try saving this file to a floppy and then deleting it and see what kind of difference it makes.


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Response Number 4
Name: kurbey1
Date: December 13, 2003 at 09:40:29 Pacific
Reply:

OK.... I didn't even get the chance to delete the file or to even get in the command prompt. Computer is now dead. Monitor has no signal, Hard drive starts but LED stays on, everything is powered up but no screen or boot-up beeps. Previously in the past three or four start-ups, After a few minutes, I would get a memory dump. Could this be a CPU failure or motherboard?


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Response Number 5
Name: DDines
Date: December 29, 2003 at 19:26:24 Pacific
Reply:

I am having the same problem - only my machine reboots itself after hanging for a minute or so. Is it possible that mup.exe is infected with a virus? Is it possible that the program could cause hardware failure?

Thanks for any advice.


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