|First of all, I want to thank everyone who keeps this site running. I've used it MANY times in the last few years to solve my computer problems. Now, I'm hoping I can find some help for a new issue. I'm at the end of my rope here (and near the end of my computer troubleshooting knowledge).|
Today, my computer froze out of nowhere. No new programs recently, and no recent hardware changes. Everything had been fine for over a year. So, I just restarted it.
I can get to the Windows Log-on screen (with all the user accounts listed). No matter what account I select, the following happens: The computer freezes soon after the desktop appears. Not all of the desktop icons load completely. Not all of the system tray icons load. I can still move the mouse, but I can't click on anything (not icons, not the start button, nothing). If I move the arrow to the taskbar or start button, it turns into an eternal hourglass. The only way to restart the computer is to hold down the power button.
Here's the really bad news. Same exact thing happens in Safe Mode. Even when I log on under the Administrator account. So, I moved on to pre-Windows solutions.
I tried to scan for viruses after booting from the Norton CD. No viruses found in the minimal scanning it does (just RAM and MBR, i think). Then, I tried to repair my Windows XP installation using my XP Pro CD. I didn't use the recovery console, but instead did a repair from the installation process so that all the system files would be replaced with the default ones from the CD. Still, no change.
Finally, I pulled the hard drive, switched it to a slave setting via the jumpers, and put it in the computer I'm using right now. Even though I wasn't using the hard drive as the boot drive any more, it still caused the same problems. It's now sitting on the desk beside me. I GIVE UP!!!!!!
I know I can do a total fdisk and reformat (I've done MANY). But, there are a few things I want to get off of the hard drive before I wipe it. Is there ANYTHING I can do that I haven't tried?? I've never done much with registry editing and whatnot, and I'm not even sure if that would help.
ANY advice is GREATLY appreciated!!!