windows xp login problem..cant c users

November 18, 2010 at 03:22:36
Specs: Windows XP, 2gb
I have windows xp sp2.. I did de-fragmentation of my dell vostro laptop..then restarted the PC..Now the login screen comes but it doesn't show the users on it....
Note;- the laptop is not hanged as the mouse cursor moves ...
I have tried Safe mode, last know configuration as well..
But get same problem..

How can i go about solving it without losing the data!!!!!!!!!!!
Please Help..


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#1
November 19, 2010 at 08:45:09
at the login prompt, Press CTRL + ALT + Del key combination , The logon box will appear, Now enter the username and password to login.

Once you are in you can check the problem and try to rectify it,.

Subhash Chandra.


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#2
November 19, 2010 at 19:57:15
Dear Subhash..Once i am at logon screen..I pressed CTRL+ALT+DEL key combination..but it doesnt work..
Is there any other way that i can login once and then try to solve the issue..

Thanks for reply..but it doenst work for me..


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#3
November 22, 2010 at 04:40:56
Which login screen it is ? Classic Login or welcome screen type.If its Classic login screen then you should try few usernames like administrator etc with blank password.

otherwise see if you can get a live CD like Barts PE and check the registry offline.

Still problems then It would be better to do a WIndows Repair using Windows CD.

Subhash Chandra.


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#4
November 22, 2010 at 08:26:14
Thanks a lot subhash for taking the time out and replying me..
really appreciate that..
now regarding the problem..@ the login screen i cant c any of my login..i usally have 3 users... but i can c any of themm on the screen..so cannot get into my pc.so cant do anything without logining in..

How should i go about doing windows repair..will my data get lost..as ihave only 1 240gb drive...


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#5
November 22, 2010 at 09:34:19
if you have 2 Windows CD you can do a repair of the existing installtion.

http://pcsupport.about.com/od/opera...

Visit this link, It has detailed info about the repair install.It will not erase any data of your.

In the process of repairing , when you are on below screen
(http://0.tqn.com/d/pcsupport/1/0/H/0/-/-/xpnew10.jpg )
Press Ctrl + F10
It will bring up the command prompt..Now type this command exactly.

net user admin1 /add
net localgroup admin1 /add
net user admin1 abc@123


After executing below 3 commands let the setup finish..
after reboot You should see the users you created, If any issues with the old user you can try the admin1 we just created. the password is abc@123

Subhash Chandra.


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