Tom's Guide | Tom's Hardware | Tom's Games
![]() |
![]() |
![]() |
I'm really hoping someone can help me out here, and the sooner, the better.
I've checked the archives, and while I've seen that people have had similar problems, my situation feels a little unique. The problem? Windows XP keeps rebooting, over and over and over. It starts the computer in safe mode, does a scan disk, fixes any errors (sometimes it finds some, sometimes it doesn’t), brings me to the log-in screen where I type in my password, and then it reboots again. I’ve done this over and over and over. I’m letting it go because it seems like it’s fixing different errors each time, and I’m hoping (in vain?) that it will fix whatever the problem is and let me back in so I can at least back up important files. I’ve seen the desktop once since this all started (and I’ve probably rebooted the computer twenty five times, at least, by now), and I was only in there for about five seconds before it decided to reboot (again!).
I don’t have any problems with the computer overheating nor do I have any viruses (at least, none that my antivirus program has caught). I did install a program right before this happened, and I wonder if that’s what set it off. I want to be able to get back into the computer so I can uninstall it.
Any idea to continue rebooting?
What should I do?Help, please!

You may have already thought of this: press F8 before Windows XP gets to the loading screen (with the moving blue bars) and then select Last Known Good Configuration. If that fails, try Safe Mode also.

As mentioned above, it *is* booting in SafeMode (automatically). I have also tried "last known good configuration" with no luck.
Any other ideas?! =/

Is the reset button on the box jammed?? Perhaps something is damaged on the motherboard.
Just a guess; I'm no expert

When it gets to the screen where it wants to check disk for errors...it gives you the option (displayed for just a few seconds) to skip the error check...sometimes works if you skip the check...I forget what key you need to hit but it will say on screen.
Hope it works so you can remove the program or do a system restore.
Before doing that...since its been rebooting so much..mabye best to turn it off and let things cool down for a bit...all that rebooting will produce a fair bit of heat.
Shut it off, pull the plug, and leave it for about half hour, then try booting to safe mode so you can do system restore to before you installed that program.
What was the program called that you installed?

Hello,
You have here a few hints. It's from internet:
First make sure you have all the latest Drivers
(particularly your graphics
card)
#To find out what hardware
you have, use
Aida32
http://www.aida32.hu/aida-download.php?bit=32#To get your hands on the
latest drivers
http://www.driverguide.comuser: drivers
passw : all
Next: Make sure your service
packed up!
http://www.microsoft.com~1OR Visit the update site
http://v4.windowsupdate.microsoft.com/en/default.asp
Next You need to find out
what’s going on. XP by
default will reboot
if it has a problem, you
need to turn this feature off!If your using "classic Mode"
Right click
"My Computer" >Properties
>Advanced >
In the "startup and recovery
section click
"Settings" > Untick "Automatically
restart"
If your not using Classic
Menu :
Start >Control Panel > Performance
and Maintenance > System >Advanced > In the "startup and recovery section
click "Settings" > Untick "Automatically restart"Now If Windows has an error
it will normally stop with an
error message, you will
need to pastes the "Entire" error
message here.*****Other things to consider*****
Bad RAM : This can cause
random reboots to check yours use
http://www.memtest86.com/CPU Overheating: Your system
will reboot to protect itself,
monitor your CPU heat with
Hmonitor (1 Month Trial)
http://www.hmonitor.com/
OR
CPUCool http://www.podien.onlinehome.de/For CPU operating Temperatures
follow this link
http://www.3degs.net/weblinks/view.php?id=5Underpowered or failing PSU
(Power supply unit) PSU
output is rated in watts
(W) its capacity SHOULD be
written on it, what is it?Unlikely but you may be infected
with a virus go to
Trend Micro (Housecall)
http://housecall.trendmicro.com/*****Known XP "Reboot" issues*****
Windows XP Restarts Unexpectedly
or Restarts When
You Shut Down the Computer
http://support.microsoft.com/2
Computer Restarts Unexpectedly
When You Browse
the Internet
http://support.microsoft.com/3The Computer Reboots in the
"Installing Devices"
Section During a Windows
XP Upgrade
http://support.microsoft.com/3
Automatically Reboot Option
Does Not Work if the
Paging File Is Set toZero
in Windows XP
http://support.microsoft.com/4The Computer Is Stuck in
a Restart Loop After You Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/4Windows XP Restarts When
You Try to Shut Down Your Computer
http://support.microsoft.com/5
*****More reading!*****
http://www.compphix.com/rebootsunexpectedly.htmlhttp://www.windows-help.net/WindowsXP/troub-03.html
good luck & let us know what's new!

I came across this same problem with a Compaq machine. The problem was the same. The system just kept rebooting. This is how I fixed it. I disconnected all the drives except for the hard disk. I rebooted to CMOS and changed the boot order to just the C: drive as the first in the boot order. Once it rebooted everything was fine at that point. Then I started reconnecting all drives one at a time and rebooting till the problem started again. It ended up being the ZIP drive causing the problem. This machine consisted of 1 hard drive, floppy, CD ROM, and a ZIP. This took a little while to do, but it got to the root of the problem. Just do not forget to reset the boot order once you connect the devices when testing. Hope this helps.

Just to follow up on this issue. I had to also flash the BIOS with the current version that the BIOS manufacturor had out. Just replacing the ZIP drive did not solve the problem alone.

![]() |
![]() |
![]() |

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |