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windows xp hang (no windows logo)

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Original Message
Name: mluqman
Date: August 28, 2008 at 08:43:38 Pacific
Subject: windows xp hang (no windows logo)
OS: windows XP
CPU/Ram: Pentium 4/256
Comment:

Hello, I just find my computer hang after booting on cursor-dash flashed (no windows logo displayed), this happen after my son click "Long horn Installation" on windows initialize instead of "windows Xp Professional", while "Long horn Installation" running he cancel it and shutdown by switch off the computer. Any body could help me about this?

thanks
Mluqman

ikattengaseng


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Response Number 1
Name: Tubesandwires
Date: August 28, 2008 at 13:01:56 Pacific
Reply: (edit)

There may or may not be things that you could do that will get it working again without you having to re-install Windows from scratch.

You have not supplied enough info.

Were you having problems with the computer before that?

Is this a laptop or a desktop computer?

Is it a brand name system with it's original software installation still on it, or a generic or custom system that had Windows installed from a regular CD? It sounds like it's the latter, or a combination of both.

Is it set up to multiboot - you boot either Longhorn or XP Pro?
It sounds like it is.

If it is, are you using a third party boot manager program rather that the built in ability to multiboot in XP or Longhorn?

Longhorn was the code name for the operating system that eventually was named Vista. Is your Longhorn a beta version of it, rather than a final version?

I know how to fix a multi-boot problem in XP, but I don't know if that's the same as in Longhorn/Vista.

If you are NOT using a third party boot manager program, if you or whoever installed XP second, it's probably XP that is doing the multibooting, and I can probably tell you how to fix that, but if Longhorn was installed second, you may need to have someone who knows more about Longhorn/Vista answer you.

If you ARE using a third party boot manager program, you need to use that to fix a multi-boot problem.


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Response Number 2
Name: mluqman
Date: August 29, 2008 at 06:05:32 Pacific
Reply: (edit)

thank's for responding my question, for your information that I never having that problem before.
My computer is Desktop, I thought the system using multiboot since when starting to initialize, there are two option the display like this :

Windows XP professional
Long horn Installation

if selection does not move to "Long Horn" the system automatically using "windows XP pro". I never use "Long Horn" before. ( I buy this PC from my friend by system like that)

I don't understand "third party boot manager program"

Actually I want to Re Install the new windows XP but if Install a new one the programs in imy harddisk may could not running by a new one. I have many program file so need to install one by one.

thanks

mluqman


ikattengaseng


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Response Number 3
Name: Tubesandwires
Date: August 31, 2008 at 14:06:27 Pacific
Reply: (edit)

If you do not know and/or understand English well, there are free language translation web sites you can go to - just tell me which language you know and read well and I could point you to one.
You can type somthing in your own language and have it translate that to English, then copy the result and post it here, or you can copy what I wrote and translate it to your own language.
.....

"If it is, are you using a third party boot manager program rather that the built in ability to multiboot in XP or Longhorn? "

"I don't understand "third party boot manager program""

E.g. Partition Magic has one you can install called Boot Magic.

If you had a third party program doing that, you would probably see something on the screen about what program is doing the dual booting.
It sounds like you are not seeing anything but a line that says "Choose an operating system" or similar, which would be the case if XP or Longhorn (Vista) were doing the dual booting.

"if selection does not move to "Long Horn" the system automatically using "windows XP pro". I never use "Long Horn" before. ( I buy this PC from my friend by system like that)"

Can you still contact your friend you got the computer from?
If you can, ask him which operating system he installed last - XP or Longhorn (Vista).
If he has good computer knowledge, have him come to your place and help you, if he can.

"Actually I want to Re Install the new windows XP but if Install a new one the programs in imy harddisk may could not running by a new one. I have many program file so need to install one by one."

If the only reason you want to re-install XP is because of this problem, you may not have to do that at all if you provide enough information to me.

What I think might be wrong is either
- the boot.ini file that makes the dual boot work was corrupted somehow. I know what to tell you to do to fix that if it is XP that was installed last, but I need to know whether it was installed last or not not.
- or - the Longhorn installation isn't working properly and did not allow the boot.ini to take control of the hard drive again.

Normally it doesn't matter whether you turn off the computer at any point while dual booting. It should work fine when you try to boot again.

The same thing can happen with a third party boot manager program but in that case it must be fixed by using that third party program's setup or configuration utility, e.g., by booting with a bootable CD or bootable floppy for it.

If it IS the boot.ini file that is the problem, it takes only a few minutes to try fixing that, once you have read some directions and understand them.

If you want to re-install XP because it has other problems, there are things you can try that will not delete the data on the partition Windows XP is on, so you will not have to re-install programs. One of them takes no more than a hour or so to run, to see if it helps.

If that doesn't help, then you will have to re-install Windows the regular way, which deletes all the data on the partition Windows XP is on.

It is VERY short-sighted, some would say it's stupid, to run Setup whenever you can't figure out a problem.
Setup takes less than an hour, but that's only the first step. It may take you several full days to get your computer back to the way it was before.

I DO NOT advise you to run XP Setup without some help from someone you know who knows computers well and has done that before. If there is anything on the drive you can't install again from CDs or from the web that you don't want to lose, it should be copied somewhere else if it's on the Windows partition. You can usually do that even if you can't get Windows to boot, if you know how to do it.



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