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So far, no luck for my DELL Inspiron 6000 laptop!
I upgraded Adobe 8.1; however, it hung during 85% completion. I turn off and restart the computer. It freeze on log on screen; the mouse was not working. I can only press Fn+F1 to standby and Fn+F3 to unable or disable Wi-Fi. Tried all other keys already.
1. Hold Power On & F11, start PSA Diagnostics, everything OK.
2. F8; safe mode, command prompt, last known good start, etc. Only return to same problem.
3. Used XP setup CD; turn to the same problem again.
4. F12 and changed the reboot to CD-ROM; used Norton; No virus.
5. Not able to go to C prompt
5. Use other computer to look at the the hard drive; can't see the "my document" folder. But see "document and settings" folder.
I have not backed up for few months and I would like to save my files before I go to the last step which is using Restore by Symantec and erase all the data;then install all the original files.Jesus Always Loves You!

Reslave the HD and save what ever files you need to or want to save and then use the restore by symantic. The mouse issue may be your problem...the mouse/touch pad may have gotten messed up drivers!
In The Matters Of Style,
swim with the current;
in matters of principle,
Stand Like A Rock
"People demand freedom of speech to make up for the
freedom of thought which they avoid."

When you slave the drive to another working (XP) system, take ownership of the respective folders/files... Copy them off to removable/optical media and verify the copies are truly accessible/readable - before doing "anything " to the affected drive.

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