Windows XP, can't log in - custom b

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April 20, 2009 at 07:57:41
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Hi. I can't log into Windows XP Pro. I saw someone else had the issue with the system32 file. I have the same problem, but I was told that because my computer is a custom built, that only computers that are bought built (like Dell or Gateway or something) would have a repair type disk and my father stole my Windows XP Pro when he helped me put it together (and I have cut off contact with him some time ago). Is there anything else I can do? (Something that won't cost an arm and a leg? >_< lol). Like, somewhere I can download just the system32 files alone? Maybe use this computer to put it on disk to load onto the other computer, since it won't go past the log in screen? And no, I can't log in in safe mode. :(


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#1
April 21, 2009 at 01:52:26
AbbyMM, can't get into safe mode? I smell a rat. Possible you have some sort of nasty? I'm thinking worm/trojan.
Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
If that helps, you can do what you need using the administrator account hidden there.
HTH.
Ed in Texas.

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#2
April 21, 2009 at 05:28:03
But if I can't get past the log in screen, I can't download that to help the broken computer....right?

I had been using Spybot for years, but it couldn't get rid of one issue, so I was going to try out a new AV program *tried Trend Micro's trial version) which made me delete spybot before downloading it. And because I deleted Spybot, I also lost all the things it stored in memory (things deleted) in case of accidentally deleting an important system like file. I didn't know what system32 was and had deleted some of those files because I thought they were issues... Ooops! >_<

So, even if there is a virus, or worm, or trojan, I think that might also be my problem >_<

Also, I have pictures of my daughters on that computer as well as some important files that. If I put the hard drive from that computer into this one as a slave to back those files up, will it pass the problem as well?


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