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Windows wont load into safe mode

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Name: khandy2
Date: August 12, 2007 at 11:19:39 Pacific
OS: XPHomesp2
CPU/Ram: pentium 4 2g; 1g ddr
Product: self made
Comment:

I DJ for a living and last time this computer was used it downloaded a bunch of XP updates and wanted to install them with the shutdown process, so I clicked ok. I figured get them out of the way now before I forget. That is the last time the computer has been able to run windows. The next time we fired it up it continuously rebooted after the windows loading screen (black screen, windows logo, status bar). I tried to boot into safe mode, but it gets hung up here: multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\agp440.sys. I tried to use the recovery console and it tries to restart the computer, but same issue occurs. I leave it out there that this is way outta my league and I may not be using the recovery console right, but nothing seems right here. I will admit that I haven't backed up our music (on the same drive cause our 2nd finally died after 5 years of abuse and we havent bought another yet) in a while and there is a ton more info on there that I don't have. I have a wedding coming up next weekend and I need to be back online without data loss asap. One final note, knowing my partner, he may have cut power to the comp while we were tearing down and the updates were installing. I honestly don't know, I should have paid attention but I was packing up and the comp powered down like always and that was it. Any help would be a lifesaver! Thanks in advance.



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Response Number 1
Name: XpUser4Real
Date: August 12, 2007 at 11:24:48 Pacific
Reply:

(edit) Oh, you are probably not waiting long enough in safe mode...it can take from 2 minutes to an hour before it comes up....but it will.(edit)

If you have an XP disc, try a repair install:
http://www.microsoft.com/windowsxp/...
The only thing you'll have to do is the critical up-dates again.

If that doesn't work, you may have to take out the drive and slave it to another PC to get all your info and files off of it. Good Luck

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Response Number 2
Name: XpUser4Real
Date: August 12, 2007 at 11:31:13 Pacific
Reply:

Another solution may be to pick up another HD, use it as a master loading XP onto it and then using your old one as a slave. That should work too.

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Response Number 3
Name: khandy2
Date: August 12, 2007 at 11:41:43 Pacific
Reply:

It's not a matter of not waiting long enough for safe mode, the computer restarts again just as it does on all the options (safe mode, safe mode w/blah blah, last known good config, start normally).


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Response Number 4
Name: XpUser4Real
Date: August 12, 2007 at 11:44:48 Pacific
Reply:

ok, because you said "I tried to boot into safe mode, but it gets hung up here: multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\agp440.sys."

In that case try the repair.

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Response Number 5
Name: khandy2
Date: August 12, 2007 at 12:06:14 Pacific
Reply:

I did. Sorry, that's where it gets hung up and then restarts. When running the repair, what do I do? I ran fixboot and same issues are happening. BTW, thank you for the help.


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Response Number 6
Name: XpUser
Date: August 12, 2007 at 12:09:34 Pacific
Reply:

You can try something else. Turn off the PC. Wait a min. Hold or keep tapping F8 while turning on the PC. This will force BIOS to revert you to Safe Mode.

i_Xp/VistaUser


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Response Number 7
Name: XpUser4Real
Date: August 12, 2007 at 12:12:33 Pacific
Reply:

read the link for the repair install in response 1.....it walks you through the steps

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Response Number 8
Name: khandy2
Date: August 12, 2007 at 13:00:34 Pacific
Reply:

step 5 says to hit r to repair xp, but when i follow directions, nothing happens. if I continue to install xp over the current one it wants to delete the old install including my files. any ideas?


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Response Number 9
Name: XpUser4Real
Date: August 12, 2007 at 13:05:51 Pacific
Reply:

5.Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

That is exactly what you do and follow the instructions and don't press a key to boot from CD while the process is running. It will replace XP but your files will still be intact, all you lose is the critical up-dates.

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Response Number 10
Name: Richg
Date: August 12, 2007 at 21:38:30 Pacific
Reply:

If you have a bootable DOS disk with Fdisk on it. Insert it in A: drive and change the bios to boot it first. Boot to the A: drive and type at the A: fdisk /mbr then hit enter. Remove the DOS disk and reboot. Fdisk fixes the Memory boot Record (MBR)

RG


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Response Number 11
Name: per
Date: August 13, 2007 at 16:17:43 Pacific
Reply:

Better read this before you use fdisk. It will trash your operating system.
http://www.computerhope.com/fdiskhl...


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Response Number 12
Name: Musky
Date: August 13, 2007 at 17:19:47 Pacific
Reply:

MBR means "Master boot record" not "Memory boot record" and as per said you Do NOT want to do this. Most likely your drive is formatted NTFS and Fdsik will do nothing for an NTFS partition except mess it up!

Musky
If the voices inside my head paid rent, I'd be rich!


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Response Number 13
Name: khandy2
Date: August 14, 2007 at 16:32:11 Pacific
Reply:

OK. So here's where I'm at. I have pulled the hard drive out of the computer and put it in an external housing. I was going to back it all up on my external, or at least the music but I don't have the space. According to everything I've read if I reinstal windows over itself it'll fix the issue, but I run the risk of losing my documents folder. If I move all these documents to a generic folder on the c drive, will I still lose them or will they be pretected? Same goes for my programs.


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Response Number 14
Name: khandy2
Date: August 14, 2007 at 16:41:45 Pacific
Reply:

Actually, now that I have it running as an external hard drive, are there any diagnostics I can run on it to fix it that maybe wouldn't have been available to me with it in the main comp?


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