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windows update

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Name: John
Date: December 2, 2003 at 07:41:02 Pacific
OS: windows xp professional
CPU/Ram: 256 ram
Comment:

I visited the windows update page this morning & clicked on scan for latest updates, and this error appeared... Windows update has encountered an error & cannot display the requested page... Error number (0x800A138F). Can anyone help because any other time i visited the windows update page it has always worked before. Thanks for any help that i received on this matter.



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Response Number 1
Name: dannyboy
Date: December 2, 2003 at 07:43:50 Pacific
Reply:

check your pc's time and date

if it's more than 100 days fast or slow, windows update won't work


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Response Number 2
Name: John
Date: December 2, 2003 at 07:45:51 Pacific
Reply:

The time & date are both correct & i have done a system restore as well but still no good :(. Any other suggestions???


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Response Number 3
Name: dannyboy
Date: December 2, 2003 at 07:53:52 Pacific
Reply:

the above worked for me, but if your clock is correct, then these are the other possible causes of that particular error, from the Windows Update support page.

"Problem Description:
This problem occurs when you are trying to scan for updates. When you scan the machine for updates, and then click on one of the active links in the left pane, the installation process does not complete.


Resolutions:
This behavior indicates that the scan process encountered an error it could not recover from. You may be able to determine the specific error by looking in the Windows Update.log file, located in the Windows folder on Windows XP, Windows 98, and Windows Millennium Edition. The folder is located in the Winnt folder on Windows 2000.

Temporarily disabling antivirus and firewall programs while you use Windows Update may solve this problem. Be sure to enable them again when you complete the update process.

You might also be able to resolve this issue by deleting all of the content in Program Files\Windowsupdate and Program Files\Windowsupdate\V4 except for the iuhist.xml file located in Program Files\Windowsupdate\V4."


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Response Number 4
Name: Charles03
Date: December 2, 2003 at 09:27:50 Pacific
Reply:

Hi John,
Check this link and see if it is of any help to you.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q193385


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Response Number 5
Name: Kelsbrat
Date: December 2, 2003 at 12:17:49 Pacific
Reply:

www.updatexp.com/0x800A138F.html Try looking here this might help you out. Or just type in the error number into the search engine (Google) and go from there you will soon find help.


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Response Number 6
Name: teri
Date: December 2, 2003 at 15:55:37 Pacific
Reply:

try here

Some useful solutions displayed


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