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Windows Update

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Name: Lisa22
Date: June 16, 2004 at 15:06:29 Pacific
OS: XP
CPU/Ram: 256
Comment:

When trying to run windows update, I get a message Administrator's only. I am the admistrator. I also tried in safe mode and still can't get it. I contacted microsoft, and they keep emailing me different things to try. So far, nothing works.



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Response Number 1
Name: XpUser
Date: June 16, 2004 at 15:33:10 Pacific
Reply:

Hi Lisa22,

What have you tried that didn't work?
What did MS tell you to do so we will not repeat the same thing all over again.


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Response Number 2
Name: choc101
Date: June 16, 2004 at 15:45:35 Pacific
Reply:

Please elaborate more on what you may have done that may have caused the problem and what you have dont to try and fix it.
When you say you cant install windows updates that may have more to do with install privaledges than win update. Have you tried installing anything else?
Let us know


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Response Number 3
Name: Richard Trahar
Date: June 16, 2004 at 16:36:12 Pacific
Reply:

Also, make sure your PC clock is on the right date and time, if the date is wrong, MS update site will not work properly

________________________
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Response Number 4
Name: LL
Date: June 16, 2004 at 17:23:53 Pacific

Response Number 5
Name: Moonchild
Date: June 17, 2004 at 07:02:26 Pacific
Reply:

Did you by any chance change any security settings?
I had the same problem when i followed the advice from this page

http://pestpatrol.com/support/howto/how_to_clear_a_hijack.asp#DisablingScripting

After undoing a few changes i could get updates without any problems again.


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Response Number 6
Name: Ertugrul
Date: June 19, 2004 at 02:06:49 Pacific
Reply:

maybe its the version of windows update. go to google and search "windows version 5 beta" and download the latest version of windows update. hope this solves your problem


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Response Number 7
Name: Lisa22
Date: June 19, 2004 at 17:54:20 Pacific
Reply:

I have been corresponding with microsoft, sending them all kinds of files. FIrst they had me delete some corrupt active X files, and they sent me new ones in a zip file. However, I am having problems installing the new files. The first error message I received, windows has encountered an error; then I had the administrator message. However, I am the administrator. By not getting windows update, I can't download the new securities patch.

Ertugrul, I can't download any version of windows update at all.


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Response Number 8
Name: Ertugrul
Date: June 20, 2004 at 07:00:54 Pacific
Reply:

try reinstalling internet explorer. search "download internet explorer" on any search engine.


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