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windows update connection

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Name: fy171
Date: May 25, 2009 at 06:15:37 Pacific
OS: Microsoft Windows XP Professional
CPU/Ram: 2.993 GHz / 2038 MB
Product: Dell / OPTIPLEX GX280
Subcategory: Configurations
Comment:

when i go to help and support center window update i get Internet Connection is Required message allso problem with remote help,other person can help with connection but i cant connect to help them, internet explorer woks ,but i can go internet explorer and go to ms windows update from there.
thank you frank



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Response Number 1
Name: jam
Date: May 25, 2009 at 07:09:53 Pacific
Reply:

Right click on My Computer, click Properties, then click the Remote tab...are both boxes checked?


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