windows update connection

Dell / OPTIPLEX GX280
May 25, 2009 at 06:15:37
Specs: Microsoft Windows XP Professional, 2.993 GHz / 2038 MB
when i go to help and support center window update i get Internet Connection is Required message allso problem with remote help,other person can help with connection but i cant connect to help them, internet explorer woks ,but i can go internet explorer and go to ms windows update from there.
thank you frank

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#1
May 25, 2009 at 07:09:53
Right click on My Computer, click Properties, then click the Remote tab...are both boxes checked?

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