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Windows Search utility issue

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Name: Steve Hopper
Date: July 13, 2008 at 11:27:45 Pacific
OS: XP Home SP2
CPU/Ram: 1.6Ghz with 1Gb RAM
Product: Sony VAIO PCG-K27
Comment:

'My' Windows Search utility displays duplicate hits for a "Sample Music" folder at....

C:\Documents and Settings\All Users\Documents\My Music

..so I tried deleting one from the search window and both search hits disappeared from the still open search window, plus the directory no longer listed the folder.

So I opened the recycle bin (only one such folder listed there) and I restored it, then closing the search window, I re-searched the folder name again. Once more the results listed a duplicate set of this folder and yet but one actual folder seems to exist.

What might be the problem, has anyone else seen this happening, and how was it ever resolved?

I've noticed this duplicate search hit thing before, yet many times the issue isn't seen and the thing works like it should.

Just guessing, but maybe it has something to do with one or the combination of things dealing with My Documents folder as I don't prefer to list it on my desktop, and I enable but two logons (Administrator and me, with guest disabled).

Very puzzling. This iussue was seen also before I began experiencing serious delay time when hovering atart>programs>folder and their dropdown-rollout sub-folders. For that I've even tried tweaking it's time setting, and still that issue remains (despite many times as now set, the dropdown/rollouts display very quickly as now set to do so).

Likely that's something to do with what I believe might be due to my RAM upgrade, even though I've seen the duplicate search issue before upgrading RAM, my virtual memory is moderately set to 764MB and 1528MB (for my system's recommended max 1GB RAM modules, 2 ea 512MB RAM modules).

Note that with exception of the RAM modules being CL2.5 vs the laptop's recommended CL2, supposedly the new modules are for the VAIO PGG-K27 and the retailers's support denies any issues being reported for them on my laptop.

I'm about out of ideas, other than performing a HJT review, but that seems unwarranted with no other indication I've ever been compromised or infected, ie; no conflicts with the AS & AV, and I run them as recommended.

I do however have a "Conflict.1" folder I've never figured out what it's about, ref...

C:\WINDOWS\Downloaded Program Files\CONFLICT.1

..which contains...

AxKLSysInfo.dll (re. my ex AV prog, Kaspersky)
HPBasicDetection3.dll (re. HP Diag' w/Prod' ID)
HPProductDetails.dll (re. HPProductDetails)
sysinfo.inf (which in notepad it displays:)

[version]
; version signature (same for both NT and Win95) do not remove
signature="$CHICAGO$"
AdvancedINF=2.0

[Add.Code]
SysInfo.dll=SysInfo.dll
LogInfo.dll=LogInfo.dll
msvcp60.dll=msvcp60.dll
HPBasicDetection3.dll=HPBasicDetection3.dll
HPProductDetails.dll=HPProductDetails.dll

; needed DLL
[msvcp60.dll]
file-win32-x86=thiscab
FileVersion=6,0,8972,0
DestDir=11
RegisterServer=no

[SysInfo.dll]
file-win32-x86=thiscab
clsid={49232000-16E4-426C-A231-62846947304B}
FileVersion=2,4,0,0
RegisterServer=yes

[LogInfo.dll]
file-win32-x86=thiscab
clsid={A526A2C7-723E-4081-BF70-A7A9913E8C4A}
FileVersion=2,3,0,0
RegisterServer=yes

[HPBasicDetection3.dll]
file-win32-x86=thiscab
clsid={16D7A93E-6087-4567-AFDA-B0005107771E}
FileVersion=3,2,5,0
RegisterServer=yes

[HPProductDetails.dll]
file-win32-x86=thiscab
clsid={266BEED9-4D7B-4B3F-901E-A2D221AEA748}
FileVersion=1,0,0,0
RegisterServer=yes

Regards and hap-e-trails, Steve Hopper



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Response Number 1
Name: guapo
Date: July 13, 2008 at 17:50:27 Pacific
Reply:

Have you reinstalled the OS without a format any time in the past?


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Response Number 2
Name: Steve Hopper
Date: July 13, 2008 at 19:18:41 Pacific
Reply:

Thank you for replying, but could you explain what it is you're asking?

Regards and hap-e-trails, Steve Hopper


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Response Number 3
Name: guapo
Date: July 13, 2008 at 19:27:12 Pacific
Reply:

I'm wondering if there are 2 system folders on the same machine. I should have asked, if you create a text file, save it on the C:\ drive, root directory and search for it, will you still get the double search result?


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Response Number 4
Name: Steve Hopper
Date: July 13, 2008 at 20:08:33 Pacific
Reply:

Thanks.

Nope. Just one file listed.

This bug comes and goes.

Most often seen when searching for a *.doc, *.txt, etc (when I've forgotten the name).

For those searches, I sometimes also list a date or range of dates.

Anyone know how to uninstall whatever dll controls the search utility so I can delete it and let it reinstall?

Regards and hap-e-trails, Steve Hopper


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Response Number 5
Name: guapo
Date: July 14, 2008 at 05:31:14 Pacific
Reply:

I don't think it's the file extension that is determining if it happens or not. I think it's the location of where it's saved that's doing it and I don't think the search utility is bad.

If the system folders aren't duplicated somewhere, what about the user profiles?

I just thought of a test. Open a command prompt. cd to the root directory.
cd \ press enter

Then search for one of those files that is showing twice.

dir /s whatever.doc press enter

Are the results duplicated? Pay attention to the paths.


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Response Number 6
Name: Steve Hopper
Date: July 17, 2008 at 20:17:36 Pacific
Reply:

Thank you for your kind reply.

I've noted your suggestion for use the next time this issue recurs.

I've also been thinking about user profiles. I just don't know enough about everything that they involve.

I think I mentioned I'd disabled Guest acct and have but two (Admin' & 'me').

Other potential's sources might well be the default redundancy that Windows XP Home has for My Docuuments.

I don't use shared folder and it's always annoyed me a bit to see so many My Documents ffolders, All Users,

Not sure if these are actually taking up space for all files in each My Documents folder or not, but I suspect so.

If I knew what I was doing, I'd like to delete them all except for the absolute minimum (maybe that means just the shared folder's set).

I can manually* poke around and also use search which finds this many...
*Desktop\My Documents (doesn't appear on desktop as I'm pretty sure I didn't like seeing it on the desktop and so I beieve I deleted the desktop's My Documents folder)
*My Computer\Steve Hopper's Documents (empty)
C:\Documents and Settings\Steve Hopper\My Documents (18GB)
C:\Documents and Settings\Administrator\SendTo (empty)
C:\Documents and Settings\Default User\SendTo (empty)
C:\Documents and Settings\Steve Hopper\SendTo
C:\WINDOWS\system32 (empty)\config\systemprofile\SendTo (empty)

..do they seem excessive? They sort of do to me, but what do I know, just as likely Windows is so involved that my deleting that desktop folder (for My Documents) could just as well have created issues (or was it a shortcut folder, I don't recall, but oddly when I open the My Computer window, then go up one folder, that Desktop window displays a My Documents "folder" instead of a shortcut folder and yet no such folder or shortcut folder is displayed on the actual desktop. And none in the quick start menu either). Again, WDIK.

Here's something just, or even more likely to be causing search hit issues, or so I'm thinking, BWDIK.

When I open Computer Mgmt, click on Services & Applications, then Indexing Service, and then highlight Directories, I see...

C:\Documents and Settings, "no" alias, and yes for 'included in catalog'
C:\ , "no" alias, and yes for 'included in catalog'
D:\ , "no" alias, and yes for 'included in catalog' (my '2nd' partition)
E:\ , "no" alias, and yes for 'included in catalog' (my memory stick's drive)
C:\Documents and Settings\*\Application Data\* , "no" alias and no for 'included in catalog'
C:\Documents and Settings\*\Local Settings\* ,"no" alias and no for 'included in catalog'
C:\DOCUMENTS AND SETTINGS\*\ALL USERS\DOCUMENTS, "\\DREAM5\SharedDocs" alias, and yes for 'included in catalog'

Is this messed up and maybe why I'm randomly getting a lot of duplicate windows search engine hits for individual files?

Regards and hap-e-trails, Steve Hopper


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Response Number 7
Name: guapo
Date: July 18, 2008 at 06:08:34 Pacific
Reply:

I have the same thing on my XP box, the same 2 user profiles, the same redundancy of the My Documents folders and I don't get duplicates when I search.

I will see a duplicate if the file was opened recently. It will show it in the \recent folder also. That isn't what you mean, is it? That's normal.


Open a document, close it and then search for it. You'll see what I mean.


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Response Number 8
Name: Steve Hopper
Date: July 18, 2008 at 09:15:42 Pacific
Reply:

Appreciate your kind reply and the effort taken to check for those files and pathways.

It's at least reassuring to find someone else listing such entries.

Yes I suspected that as well and tested for it, but recent docs listed files aren't necessarily listing as duplicated hits in my OS's search results.

As for mentioning 'recent used docs list', do you also notice the annoyance of fairly frequently files fail to list there especially for newly created files?

I think that has something to do with where and how the new file is created. Not sure, but something like creating a new file inside an also newly created folder. Something like that causes the file to fail at listing in 'recent docs'. Notice this quite a bit. Seems yet another of Windows very annoying traits.

As for the Downloaded Program Files and it's 'Conflict.1" folder, I decided to delete it's contents one at a time, then it's folder as well.

I think only the 'HP' SysInfo.dll file re-appeared (this time just in the 'DPF' folder) and as I read that there's password stealing Trojan masked as this HP file, after getting no support from HP's chat line, I used file unlocker to delete it. Printer still works.

Maybe it was a valid file, but some time ago I read about folder/directory pathways with $CHICAGO$ and if I recall correctly, that '$' thing's used for some sort of hiding or protecting of the folder's contents.

I do try to always use file unlocker's "rename" feature before using it's 'delete' feature just as a precaution against bunking things and not being able to simply restore any such file found to be actually needed.

I must say that after using file unlocker on such files, things seem to run more smoothly. I just recently used 'unlocker' on one of my EHD's recycle bin's hidden file (to deleted it), and I'm no longer encountering the 'safely remove hardware' propmt that 'some program is accessing the drive and it can't be removed then'.

For that issue (EHD safe removal) I'd have first tried using "Filemon"
(aka 'Process Monitor') to track down what 'program' was supposedly running, but despite weeks of forum posting and even letters to the site's editor, they still refuse to disclose that utility's file integrity data (actual file size and/or MD5 hash).

As such, I refuse to install programs or utility's so shabbily and so suspiciously marketed, regardless that they're mirrored or coming from a site like cnet.com (aka Download.com).

Regards and hap-e-trails, Steve Hopper


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Response Number 9
Name: guapo
Date: July 18, 2008 at 17:05:43 Pacific
Reply:

I don't what else it could be then.


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Response Number 10
Name: Steve Hopper
Date: August 15, 2008 at 23:30:26 Pacific
Reply:

Thanks ever so much for replies.

My late reply stems from being absorbed by a new job.

I'm still finding duplicate search hits and they seemingly remain random, but I remain hopeful that noting their occurences might narrow down what's cauing them.

Regards and hap-e-trails, Steve Hopper


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Response Number 11
Name: guapo
Date: August 16, 2008 at 17:10:22 Pacific
Reply:

Are you running RAID by any chance?


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Response Number 12
Name: Steve Hopper
Date: October 2, 2008 at 10:07:55 Pacific
Reply:

Not that I'm aware of. Not sure, but I'd say no. Suppose RAID users would surely know.

Thanks for reply, sorry about delay in responding back.

New job overseas.

Of note, just ran across a couple of my pen drives I use w/my laptop, and they had a a virus called bar311.exe.

No idea how long that had been running on the machine as neother SpyBot or my AV (eEye Blink Personal) ever caught it.

Suspect though that it was pretty recently acquired and probably not the cause of my search engine issue.

bar311.exe did however evidence itself (which is how I ended up finding it was running) by seeing that my opted folder settings refused to stay as I set them w/respect to unhiding and listing file xtns. Those options would work,on an open file, but as soon as I closed the folder, I noticed that all folder options had returned to default.

That caused me to start looking for a virus on my own. That led me to examining my pen drives, not finding anything, for added safety, I (as usual) simply format pen drives, but they wouldn't (prompting me of running process).

That led me to using file unlocker which w/a little extended use, unmasked bar311.exe as it had been listed on the pen drives as autorun.inf!

A little googling got me to the needed registry edits and a script for a bat file. That solved that issue.

Ref. my Oct 1, 2008 post titled "Hide extensions for known file"

Regards and hap-e-trails, Steve Hopper


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