Windows restarts after windows logo

January 29, 2008 at 20:18:10
Specs: Win XP Pro, AMD Athlon 3000+

I have two SATA hard drives, a raptor and a data storage drive. One day after I rebooted my computer I was never able to boot again when both of them were connected at the same time. It seems that when the data storage drive is hooked up, windows reboots without giving me any error messages right after the windows logo (screen turns black and goes back to bios). When it's disconnected though and only my main raptor drive is hooked up, there it boots without any problems. I've tried booting into a linux live cd which showed both hard drives with the files accessible on both (second hard drive is still working). I've also tried booting into safe mode which shows the list of drivers being loaded and reboots after the list as well. In addition, I tried doing boot logging which gave me the following result in ntbtlog.txt

"...

Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (PPPOE)
Did not load driver WAN Miniport (PPTP)
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Direct Parallel
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS"

I can't tell if it's the driver that's causing the problems. Does windows normally get past loading this driver or is this actually the last one that always gets loaded?
Lastly, I thought the power supply might not have enough juice, so I bought a new 500watt one, but that did not fix it. My computer only has the two drives, an old radeon card and athlon processor.
I can't tell what my next step should be or what's causing this. Has anyone experienced the same problem?


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#1
January 29, 2008 at 21:27:14

If I were you, I would do a repair install with the second drive disconnected. Then try hooking it up.

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#2
January 29, 2008 at 22:23:28

reinstall a fresh copy of os

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#3
January 30, 2008 at 01:48:19

first uncheck auto reboot and see what error it gives you when it blue screens the computer. report the error back and we will see what it is about! oor try to anyway! LOL

Take a look in event viewer and see what errors are reported in it. Look in all three sections of event viewer...when the error shows highlight and double click it for more details of the error!

I would think that there is a problem with the second drive not starting properly. Accessing the drive with a linux disc doen't mean that the drive is ok ...it only shows that it is still accessable with the linux disc.

You can get a manufacturers utillity disc and see what it reports as any errors on the disc and the utillity may be able to repair the drive without loss of data.

I would first use that linux disc first and backup everything on the drive before I did anything more.

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Related Solutions

#4
January 30, 2008 at 10:09:36

Are you using onboard SATA ports to connect the harddrives? If so,you may need to install SATA drivers for the second drive. While the second drive is disconnected go to Device manager> IDE ATA/ ATAPI controllers. Expand that listing and see if there is any reference to SATA controllers. If none show then you need to install the SATA drivers from the MBoard CD or the MBoard site. The OS drive can work without the SATA drivers being installed.

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#5
January 30, 2008 at 13:06:40

I selected do not automatically restart if there are windows errors and I received the following BSOD:

Stop: 0x00000024
Ntfs.sys

I've also tried installing the SATA drivers from the motherboard installation cd but they did not fix the problem nor make any SATA drivers appear in device manager.

I'm looking to do a repair installation, but first I must find a floppy drive or slipstream the SATA drivers onto a windows cd.


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#6
January 30, 2008 at 13:55:41

If the boot drive is SATA II then it is worthwhile to install SATA drivers during the installation. If SATA I there isn't much advantage over IDE compatibility mode. There is no reason why the SATA drivers will not install from within windows. That will allow the second drive to be recognized. Use the hardware wizard and select "have disk" then supply the full path. If you are starting with WinXP SP1 or later then slipstreaming using nLite is pretty easy. If you want you can also add SP2 if needed.

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#7
February 6, 2008 at 20:32:49

My version of windows (or hard drives) do not have IDE compatibility mode. I needed to install SATA drivers for windows repair installation to continue. I proceeded to repair the windows installation which led to it failing to load even with one hard drive hooked up (I had to repair with my windows xp cd that didn't even have SP1 on it, so it was pretty old). I realized this was a one way street that wasn't leading anywhere, so I just reinstalled windows and now I'm putting everything back in it's place. Thank you so much for the support. I just wish there had been a way to solve this more simply :-/

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