Suddenly “my documents” folder opens when I log on to my machine. I checked all Startup folders for a shortcut to My Documents but found none. I followed the instructions on kb899865 but everything was as it should have been. I then checked for the trojan “spyware.dlder” with MalwareBytes Anti Malware and found nothing. Spyware Blaster also found nothing. About the same time I found I was unable to open “help and support”, when I tried to correct that I continue to get the message that “pchdt_w3.cab” can not be found. It is not on “C” or the Windows install disk or SP2 disk. I am really stuck. While it is possible to close the folder after booting it is a pain and I would like to get things operating as they should be. I am running XP Pro. w/sp2. Any help would be appreciated. Jim

Jim, I found a different MS Article (555294) with almost the same info. The only difference is this article indicates that a trailing comma (,) is reqired for the value in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit key. Like this: C:\WINDOWS\system32\userinit.e­xe, I don't know if the comma was overlooked in the 899865 article, or if the entry was changed in SP2. I don't think so as I have SP3 installed and the comma is still there on my system. Might be worth a try...

Did you check msconfig and the reg entry here: HKLM\Software\Microsoft\Windows\CurrentVersion\Run? If the entry is there, remove it. "So won’t you give this man his wings What a shame To have to beg you to see We’re not all the same What a shame" - Shinedown

MY DOCUMENTS open on Startup(cause-SP2) http://support.microsoft.com/defaul...

You said "Spyware Blaster also found nothing". Just for info SpywareBlaster isn't intended to "find anything". It limits the possibility of some nasty getting through by putting kill bits in the registry. You simply get the updates from time to time then set "enable all protection". It's a good program to have onboard but is not a finder/fixer. some other bloke...