Hello All I just installed windows media player 9 thru windows update...played few songs worked great...then decided to go into another folder where i have media stored...open that folder and all was grayed out!!!...after that ANY folder i went to was same thing....grayed out. Even when I tried to open my computer...all grayed out....windows explorer spit out error and closed....lost all icons on desktop and task bar went wonky....looked more like win98 and still couldnt access anything. Finally I rebooted and used last known good....still have wmp9 and all works fine now....anyone know what happened?....looking for info in event log now...and trying to find sourses for more info...thanks to whoever answers

Wow, never heard of that happening. Maybe while it was installing drivers it somehow interacted with other driver/ config/ or registry in windows xp.

I guess that is quite possible but it worked fine until i tried going to another folder....and so far i find nothing of use using help and support from the error logs in event viewer...and works like a dream now after using last known good and still have wmp9...i can jump around all my folders like i usually do...i didnt do a full restore...i never heard of it either

I had the same problem (lost all my desk- top icons and task bar) when installing service pack 1 through windows update. I had to turn my computer off and on three times manually before my desktop returned to normal. I'm curious to know if you downloaded wmp9 through windows update site?

Dave m Yes I went to windows update site to dl wmp9....first time i ever had that problem with their updates...i got them all cept few of the optional ones like directx9, the fax one, wireless fidelity whatever....they dont apply to me and i hear of too much problems with the direct x upgrade... It wasnt just desktop affected...was system wide. I tried getting to various files & folders etc. from the start menu also, also the start> run....nothing worked but when i used last known good...all was ok and still got wmp9. Also as recommended by M$ to turn off other running prog such as av and so on...I did that too...just the background M$ stuff running that is needed to run puter and be online...the only extra prog i usually run is av, zone alarm pro, visual zone, msn mess, belkin (ups prog). shut all off cept ups prog. I got no prompt to reboot but did anyway cus its faster to reboot to restart the other prog than to restart each one manually. I still havn't found any info at M$ site or anywhere else for that matter....sent few of the error reports to M$...maybe new bug