Sometimes when I try to install programs I will get a message saying that my program did not pass some sort of windows logo test and will not be installed. Does anyone know a way to fix this problem?

For the record the programs in question are
Windows Media Player 9 and DirectX 9c

also I get a similar message when I instal hardware dirvers but with them I have the option to ignore the face that the Logo test failed and install the driver anyway.

Please post the 'exact' error message.

When installing drivers, windows will sometimes say that the driver has not passed Microsoft's assurance test (or something like that). You can click ignore (or whatever) for those messages.

I don't understand why you are getting a similar message for Microsoft products.

Where are you downloading the files you have problems with.

to Aegis
I'll be able to post the exact error message tomarrow.

but, I know what message your talking about, the one I'm getting is almost exactly the same, but it dosn't have an ignore button

I do have a theory, I don't have internet access at home, so I can't get Windows Updates unless I download them at another computer and transfer it to mine via a flash drive or similar item, that may be an issue but, I'm not sure.

to Onthehill

The files are on CDs, the Media Player was on a CD that came from a Samsung mp3 player.

I have the DirectX 9 File on the Sims2 game disk the Star Wars: Empire at War game disk, and on a Nividia graphics card.

Thanks, I'm supprised I got replys so fast, I just happened to randomaly find this site.

"I'm getting is almost exactly the same, but it dosn't have an ignore button"

To enixon.
Notice I said ignore (or whatever). I think it really says something like 'proceed anyway'.

If you didn't get those programs from Microsoft, then getting the error message makes a little sense.

I don't think the fact that you aren't installing MS updates has anything to do with it.

Is the message about Windows Genuine Advantage?

The DirectX installation files distributed with game disks should be the exact same files that MS provides. By any chance has that machine ever failed a MS Validation check?

I know you can't download updates from MS if your machine doesn't pass validation. But, it would make sense that they would set a flag or something to even prevent the installations as well. Otherwise, people with bootlegged copies of XP could just download the updates from a legit computer.

Michael J

I'm pretty sure It's never failed one of these tests, but now that I think about it this all started after I had to use my computers System Restore function, prehaps something got corrupted in the process?

Have you allowed the Update site to install WGA?

I don't think so, what is WGA?

Windows Genuine Advantage. When accessing certain updates MSoft wants to verify that your copy of XP is genuine (not pirated). Without WGA installed you may not have access to some items.

As Michael J pointed out above, MSoft must have some checks in place. I am guessing they are looking for WGA.

Thanks, I'll look into that.