Windows keep blue screen and rebooted

Microsoft Windows xp professional w/serv...
November 10, 2009 at 14:19:44
Specs: Windows XP
I am seeing different emails about this type of issue. I have my Sony S260 kept showing blue screen and rebooted just few days ago. I had done the laptop recovery prodecures many times including format my laptop using Windows XP first then did the recovery procedure... still blue screen and reboot.
How can I fix this?

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November 16, 2009 at 12:50:14
Once you are in XP, go to the Control Panel, System, Advanced, Start Up and Recovery and uncheck the box that says Automatically reboot after an error.

That should keep the BSOD on the screen so you can read what it says. In the first couple of lines of the BSOD, near the end of the second or third sentence, it should name a file such as atapi.sys - it will end with .sys or .dll. Once you have the name of this file, google it to see what it is related to.

It sounds like a hardware driver problem.

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December 2, 2009 at 17:08:59
If you can find out what the error code it, it would be easier to
fix. normajean43 is right, the blue screen of death is usually
caused by a poor driver. Have you updated your drivers in the
last month?

Blue Screen Error

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