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Windows Internet Explorer pop ups

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Name: peacock
Date: May 16, 2008 at 11:05:33 Pacific
OS: Win XP SP2
CPU/Ram: 1.2GHz /1GB
Product: Dell Dim 3000
Comment:

A friend of mine seems to have numerous problems and maybe they are all

related, i can't tell.
He had on his computer a trial version of McAfee Antivirus. But of course it

wasn't the full package. It was virus, pop-up blocker and antispam. He got

the program free with his new computer. He kept it up to date and he said

there were no problems until now.

The problems he has are varied
* Some websites he can't visit, or he can visit sometimes and not other

times.
* Some programs seem to grab 100% of the CPU especially when he visits

certain websites. One of them is the orange website, who provide him with is

internet access. He has a webmail account with them, and sometimes when

visits the site, he then can't do anything on his computer, but end the

internet explorer program. He is using ie7.

A more worrying this is this.

He gets a lot of Window dialog boxes popping saying, well here is an example


Windows title: Microsoft Internet Explorer (X)

(?) Mighty cleaner may find dangerous traces that need to be cleaned. .....
Click Ok to start mighty cleaner scanner to remove compromising traces...

<OK> <Cancel>

Also on the bottom right hand side of the screen is a web page that says

web page title: WARNING You must protect your system from threats - Windows

Internet Explorer. The web page starts http://mightycleaner.

when i cancelled it i put it in the blocked websites area

He then uninstalled McAfee, i think he was a bit miffed with them, because

they didn't tell him it was only partial protection, but they were taking £60

a year off him. He put on Norton 360, but he still gets these pop up Windows

Explorer dialog boxes. Is there a way to stop people doing this? Its one

thing to have a web page pop up blocker, but it doesn't stop the Windows

dialog boxes popping up.
Below is a list of all the running programs on his computer. i haven't had

time to check them. Are any of the rouge programs that should be removed?

Current running processes
rundll32.exe
ipodservice.exe
alg.exe
wkcalrem.exe
mhprmind.exe
ccsvchst.exe
skype.exe
ctdetect.exe
cfmon.exe
reminder.exe
logitechdesktopmessenger.exe
ntp.exe
jusched.exe
realsched.exe
ctsvccda.exe
aluschedulersvc.exe
apdproxy.exe
cdacc11ba.exe
csrss.exe
ctsvcda.exe
ctsysvol.exe
dragdiag.exe
dvdlauncher.exe
explorer.exe 80mb
hkcmd.exe
iexplore.com 48mb
igfxpers.exe
ipodeservice.exe
itunerhelper.exe
kservice.exe 15mb
logtray.exe
lass.exe
magnify.exe 15mb
mspmspv.exe
services.exe
skype.exe 35mb
skypepm.exe 20mb
spoolsv.exe
svchost.exe 30mb
symlcsvc.exe
system
system idele process
taskmgr.exe
tfswctrl.exe
winlogon.exe
wkcalrem.exe

msconfig
mcafee application installer clean up
automatic application installer clean up scheduler
c-dillacdac11ba
symantec event manager
symantec settings manager
symantec live net connect service
com host
creative service for cdrom access
installdriver table manager
ipodservice
kservice
liveupdate
mscsptisrv
microsoft office diagnostics service
office source engine
PACSPTISVR
SONY SPTI SERVICE
symantec CORE LC
Messenger sharing folders usn journal reader service
windows media player network sharing service



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Response Number 1
Name: OtheHill
Date: May 16, 2008 at 11:24:25 Pacific
Reply:

Peacock

Your post is extremely hard to read. Your friend has too much junk running. There must be at least a dozen processes I don't recognise. Have your friend remove all non-essential programs from the startup group and enter the program setup of some of the others to change the settings that have them run at startup.

Googling each listing in task manager may give a clue to what it is for.

Have him install CCleaner and run it on a regular basis.

AntiVirus suites are difficult to remove. Usually takes a removal tool from the AV site.


0

Response Number 2
Name: jam
Date: May 16, 2008 at 12:06:25 Pacific
Reply:

There sure is a lot of crap loading at startup...many are unnecessary or can be started on an "as-needed" basis.

Get rid of Norton, it's a bloated hog. Try a freebie such as Avast! or AVG Free 8.0. And get yourself a Trojan Remover & disable System Restore before running it.

Google "mspmspv.exe"

"And that's the fishing line, because Sharkboy said so!"


0

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