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Windows Installer

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Original Message
Name: Johnny Myers
Date: April 6, 2005 at 18:16:29 Pacific
Subject: Windows Installer
OS: Windows XP Home Edition V
CPU/Ram: Pentium (R)4 CPU 2.80 GHz
Comment:

When I boot up my computer, the Windows Installer prompts me to load a disc for PhotoGallery each time. I do not have a disc. The only way that I can re-boot is disconnect power. I cannot re-start or shut down normally. How can I solve this problem?


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Response Number 1
Name: genax
Date: April 6, 2005 at 18:28:17 Pacific
Reply: (edit)

Hi,
Are you able to trace the PhotoGallery entry in the registry?If you do,try remove it from the 'RUN' folder inside registry.
If u are not using the program,i will suggest that you remove it completely and replace with other software.


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Response Number 2
Name: per
Date: April 6, 2005 at 18:53:40 Pacific
Reply: (edit)

start-run-type MSCONFIG. open start menu and uncheck any reference to photo gallery.


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Response Number 3
Name: per
Date: April 6, 2005 at 18:54:28 Pacific
Reply: (edit)

Should have said reboot and see if it is gone.


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Response Number 4
Name: ham30
Date: April 6, 2005 at 21:00:33 Pacific
Reply: (edit)

Sounds like you might have abnormally terminated a Photo Gallery install. If that's the case try another install and if it's succesful, do an uninstall.


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Response Number 5
Name: per
Date: April 6, 2005 at 21:57:43 Pacific
Reply: (edit)

He doesn't have the disk.


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Response Number 6
Name: JSortland
Date: April 7, 2005 at 00:33:56 Pacific
Reply: (edit)

MSCONFIG star remove it so i doesnt start up end of story yet people continue .. kidding but see im not sure what your looking for... remove off start up or off comp?

Wondering what you did wrong happens only when its too late


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Response Number 7
Name: ham30
Date: April 7, 2005 at 10:55:18 Pacific
Reply: (edit)

Good point, Per. Mental lapse on my part.
I suspect that it will not be in msconfig. If it isn't, I see 2 options:

Contact Photo Gallery tech support.
Try and find a trial version of Photo Gallery. Install and then uninstall it.


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Response Number 8
Name: per
Date: April 7, 2005 at 12:15:45 Pacific
Reply: (edit)

It may also be hiding in the
HKEY-local machine-software-microsoft-windows-currentversion-run key in the registry.


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Response Number 9
Name: ham30
Date: April 7, 2005 at 13:16:34 Pacific
Reply: (edit)

If it's in the HKEY-local machine-software-microsoft-windows-currentversion-run key in the registry, it will show up in msconfig.


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Response Number 10
Name: paulslawski
Date: April 8, 2005 at 14:14:04 Pacific
Reply: (edit)

i have a friend who just purchased a gateway laptop, who has the same problem.he cannot find any referance to that filename in his computer anywhere. it may be a malicous file.


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