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Windows Freezes on Shutdown screen

Dell Inspiron 518
November 13, 2008 at 13:01:29
Specs: XP Pro SP3, C2D 2.53 GHz 2 GB ram

Hey all I am stuck here and need some ideas. My PC is hanging on shutdown. When i click shutdown, it goes to the windows shutdown screen says closing network connections, then goes to saving savings, then after that it goes to shutting down windows (verbage might be a little off). This is the screen it will just hang on. I just got this PC and didn't want Vista so I reloaded XP. So it is a fresh reload of XP, this version of XP i have used before, and have not had any problems.

I have tried disabling everything in the startup tab on MSCONFIG. Still freezes

I have tried disconnecting all my external devices, such as my External HD, mouse, external sounds card, network jack, also including the SATA DVD drive. Everything but the monitor keyboard and internal SATA hard drive - Still freezes

Anyone have anything else they would try?

thanks
Bryan


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#1
November 13, 2008 at 13:48:10

Try shutting down from 'safe' mode. If it works, it might tend to indicate a driver problem.

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#2
November 14, 2008 at 04:44:00

Another thought is that there is a sound played
during the "Exit Windows".

I have read that if that WAV file is corrupted or damaged, then Windows freezes.

In "Sound Schemes", you might set "Exit Windows"
sound to None.


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#3
November 14, 2008 at 15:24:35

Are you sure Windows is freezing? How long have you waited for shutdown?
It is possible that Windows is erasing the page file which can cause very long shutdown times. This can be exasperated by a fragmented drive, don't assume that a fresh installation of Windows is not fragmented, it can be very fragmented!
Just a thought, but worth checking out.

Computers... designed to entertain,help with work but most of all to frustrate you!


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