Windows freezes in normal mode

Intel D845glv pentium 4 motherboard
November 19, 2009 at 11:03:26
Specs: Windows XP professional w/ service pac 2
My sister was having problems with her desktop computer freezing when Windows was loading. Would get to where the desktop is loading, with icons starting to show, would then freeze up. No new software or hardware was loaded. I’ve been able to get into her computer in Safe Mode or VGA mode. I've tried System recovery to an earlier date, System Repair and even re-loaded Windows XP (twice). Ran all anti-virus programs and system sweeps that I can possibly do in Safe Mode or VGA Mode. (Found a few things, but nothing that I see that would cause this problem.) After all that I did, Windows still freezes when I start up the computer in Normal Mode! When in Safe Mode or VGA Mode, I can be on for hours without a problem, only downfall is all your icons are HUGE!.. So when I change the screen resolution to a higher pixel and apply settings to continue, it would freeze up after loading. So would my problem be a bad video card? To me it doesn’t seem like it can handle the higher resolution.

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November 19, 2009 at 11:12:58
Sounds like one of your drivers and probably the Video Card driver. Safe-Mode loads Windows with no Drivers and that is why your icons are so big. Find out who manufactures the Video Card and download the latest driver.

To confirm it is the Video Driver goto you Device Manager and Uninstall the driver for the Video card and reboot.

If it boots ok it will detect new hardware and want to install a Video driver. Don't let it just Cancel the Add Hardware wizard and get on the internet to download the latest driver.

If it does not boot then it is another driver or not a driver issue at all.

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November 19, 2009 at 11:27:25
Once I was able to reinstall my ethernet driver, I uninstalled the existing VGA driver and downloaded a new driver (It is now up to date). Still freezes in normal boot up. Computer runs fine in VGA mode as long as my screen resolution is no more then 960 by 600 pixels and color quality is medium (16 BIT). Anything set higher and the computer freezes up.

I'll uninstall my driver for my video card when I get home, then reboot and see what happens...

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November 19, 2009 at 11:29:55
It is sounding more and more like your Video driver. You may need to role back to a previous version of the Driver. What model Graphics Card do you have?

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November 19, 2009 at 12:40:05
It has: Nvidia FX 5900 XT Graphics Card

Someone also just mentioned to me that it might just be my power supply Unit. Their quote "just running a higher resolution isn't enough to make a system go from working for hours to insta-crash. The difference in power consumption just isn't there." Another one quoted "Ever think the psu is not enough to power it? and over time the psu just couldnt take it and now its going going gone."

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