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Windows and safe mode do not start up

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Name: benjers
Date: June 22, 2009 at 11:46:25 Pacific
OS: Windows XP
Subcategory: General
Comment:

Hi

Can anybody help please

My laptop boots windows but never get past the
desktop image, in order to put up my applications or
menu bar.

Safe mode also remains as a black screen

Thanks in advance



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