win xp won't permit internet access -now what

November 9, 2010 at 13:25:37
Specs: WIN XP 32 BIT SP3, 2.2GHZ PENTIUM/2GB RAM
Windows XP-SP3 system...lost browser ability to connect to internet. Attempted to install Firefox as a workaround-no good- firefox also inop.The internet connection to the cable modem and router is fine...Outlook can send and
receive email without any issues. Skype can send and receive w/o problems too-so there is nothing wrong with
my hardware connection to the internet (wireless is also ok -laptop works fine). Something has been corrupted (I think) in Windows XP files that allows the browsers to access and use the internet. Have toggled the LAN settings back and
forth -no change. Spent a crazy amount of time to create a "slipstreamed" WINXP-SP3 install disc so that I could use system file checker with SP3- no change,still won't connect.Nothing abnormal present in device manager. Because IE7 was installed on this system AFTER SP3, you can't uninstall it with out first uninstalling SP3-don't want to go there with an SP3 uninstall and re-install. Before anyone recommends an XP "repair reinstall"-what can I adjust or reset or check further before getting "drastic' with system uninstall/reinstall as a last resort???

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#1
November 9, 2010 at 13:30:05
ALSO- system restore...stored no reset points (don't ask me why)- can't use sytem restore to "go back"-I don't care about this issue right now ( no restore)- I want to focus on getting internet access back!

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#2
November 9, 2010 at 14:07:52
You have a malicous virus / scamware / adware issue, the Security Forum here has many post on the subject of cleansing an infected PC / Laptop

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#3
November 9, 2010 at 14:39:25
OK...I use a variety of Antispware programs routinely (AdAware/Security360/Avast antivirus/ and my personal favorite-SuperAntiSpyware)...have used and upgraded ZoneAlarm for years. So, while I doubt that spyware is the root cause-I owe you a complete "cleansing" with the anti-spyware programs-and I will visit the security forums for any other other advice..and then re-post with the results.-THEGUY.

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Related Solutions

#4
November 9, 2010 at 15:47:10
I suspect your "variety group" failed you. Try MalwareByte's AntiMalware, Microsoft Security Essentials, Comodo firewall.

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#5
November 9, 2010 at 20:17:05
Restarted in safe mode...and IE7 works. Downloaded and installed MS Security Essentials and ran all
anti spyware software in safe mode..found a few more traces. Re-booted and now all is back to normal.
Evidently, some spyware that was hard to detect on the first go arounds -was finally picked off.
Thanks to those who recommended to check virus and spyware issues more closely-that was it!

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