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Win xp won't boot after sp2 install

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Name: qwik3r
Date: September 21, 2005 at 00:22:23 Pacific
OS: Windows XP
CPU/Ram: intel p3 1.7ghz
Comment:

Ok i have a big of a problem, ok well a major problem. My computer has been screwy for a while so i finally got around to trying to fix it and get it up-to-date. I have a gateway desktop model 1700 i believe. Anyway one day both cdrom's just stopped worked, the cdr and cdrw, i opened her up and changed jumper settings cleaned everything off with compressed air etc and got the dvd player to work but the NEC cdr that came with the gateway just doesn't want to work, the light keeps blinking. (if your wondering wtf this has to do with windows not booting i'll get to that)

Ok so i wanted to install SP2 on my computer so i proceeded to do so and upon reboot the computer wouldn't load into windows XP, no error message or anything it just kept rebooting itself. I would catch a quick glimps of a blue screen that said "image something.dll may be currupt" than said something else.

I did some research and i read that some computers with the older intel processor (which im sure this has) need a bios update. So i made a bios update disk but herein lies the problem.

MY computer for some reason won't recognize the floppy or cdrom, checked the bios and they are there, i even rearranged how the computer boots, still nothing. I even put the bios update on a cd, nothing. I than put a gateway recovery cd in, didn't do anything. I than put a windows XP cd in to try to use the repair tool, nothing.

I can't boot into safe mode, or safe mode with command line and i can't use "last best known configuration" it doesn't do anything but reboot. I am going to go nuts if my HD is fried.

How can i fix this? Thanks in advance gurus




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Response Number 1
Name: plainandsimple
Date: September 21, 2005 at 06:12:18 Pacific
Reply:

This may apply not sure as I have never seen a Intel p3 1.7ghz CPU...


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Response Number 2
Name: suatcini
Date: September 21, 2005 at 06:46:02 Pacific
Reply:

Hello.

Early Prescott PIV processors and some motherboards had problems with SP2 not booting.

You may need BIOS updates.

Please just do a search for SP2 and Prescotts thru MS searchable knowledgebase articles and you are sure to find some articles for not booting problems.

But your problem may also be due to some other hardware/driver issues.

Regards

suatcini


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Response Number 3
Name: Chuck 2
Date: September 21, 2005 at 09:25:42 Pacific
Reply:

Have seen another person have problems after blowing out the computer. Seems better to vacuum
it out.

May be better to install SP2 after a clean install of XP.

Get Your PC Ready for Windows XP SP2


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Response Number 4
Name: qwik3r
Date: September 21, 2005 at 10:34:26 Pacific
Reply:

I may have made a mistake i believe its a p4 but it is a 1.7gz. I did all the reading on the older intel processors that do not respond to SP2 w/o a bios update and that doesn't help me right now because i can't even get into windows to delete SP2 and upgrade the bios, i can't even boot off the floppy the bios update or the cdrom.


I was thinking of things i could do and i came up with this. I just bought a segate 160gb hd that i threw into an external enclosure, its already formatted and has stuff on it i was wondering if took that HD out of the enclosure threw it into the computer and tried to install XP on that, put my original now currupt primary as a slave and deleted SP2 once everything worked ok.

Would this work or would windows xp try to delete the files i presently have just put on my new HD? Thanks.


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Response Number 5
Name: qwik3r
Date: September 21, 2005 at 14:57:15 Pacific
Reply:

I opened up the computer and saw that the damn floppy's power cable was disconnected, plugged it back in and bam it worked, unfortunately putting the bios update setup disk in did not, so now i am venturing off to create windows XP boot disks that will let me use the CD-rom drive since i don't think my cdrom drive is bootable. This is the article i am reading now but i do not know which one to chose:

http://support.microsoft.com/kb/310994/

Since i just installed SP2 should i download those boot disk files? Or because my cd is older should i d/l the original release? Thanks.


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Response Number 6
Name: plainandsimple
Date: September 21, 2005 at 15:11:59 Pacific
Reply:

You have to download the Diskette Set applicable to the original installed O/S.

All XP Geniune CD's are bootable providing the CD drive as first boot device is a BIOS selection.


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Response Number 7
Name: qwik3r
Date: September 21, 2005 at 15:25:43 Pacific
Reply:

Ok well the computer came out in 2001 and my XP cd says version 1.1 so is that considered the original or service pack 1?


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Response Number 8
Name: qwik3r
Date: September 21, 2005 at 15:30:26 Pacific
Reply:

And i do have a genuine XP cd and i changed the order in the bios to what boots first i put ATAPI-CDROM and i get an error message CD/DVD not found when i go into the bios it comes up and is listed though. I read that some cdroms just can't boot this is an older computer 4 years old.


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Response Number 9
Name: qwik3r
Date: September 21, 2005 at 15:37:33 Pacific
Reply:

yes i got windows to boot to the CD and enter the repair utility, new problem though now i have to remember my damn administrator password and i don't! So i am going to try to use a password program for windows XP to get reset it or use microsoft's if it doesn't work.


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Response Number 10
Name: qwik3r
Date: September 21, 2005 at 17:40:45 Pacific
Reply:

ok well nothing i have done works i disabled auto rebooting via the F8 screen and i finally got to see what the blue screen says: STOP: C0000221 Bad Image Checksum. Image crypt32.dll is possibly currupt. The header checksum does not match the currupted checksum. WTF does this mean is my hard drive failing or whatA?


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Response Number 11
Name: Chuck 2
Date: September 22, 2005 at 09:01:26 Pacific
Reply:

Find a list of STOP MESSAGES here:

KNOWLEDGE BASE LINKS STOP MESSAGES

Find and click 221 at the right of that page.


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Response Number 12
Name: macauley10
Date: September 24, 2005 at 18:36:29 Pacific
Reply:

Try turning off DMA in CMOS before running setup, this worked for me when I had this same stop message.

Philip


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