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WIN XP freezing during SP2 installation

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Name: emath
Date: September 26, 2009 at 16:55:02 Pacific
OS: Windows XP
Product: Microsoft Microsoft windows xp home edition oem version
Subcategory: Installation
Comment:

I had a problem with a virus, that in the end, led me to reformat, and reinstall Win XP home edition.

My issue is that I am trying to update to SP2, and my PC freezes during installation every time.

It never freezes at the same point, and I never get any errors. It just stops, and I can do nothing. I am forced to power down with the power button.

I am at a loss. Does anyone have any ideas?


EDIT: I should also mention that I have tried to update both automatically through Windows update, and by manually downloading the Service pack to my hard drive, and installing.



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Response Number 1
Name: Chuck 2
Date: September 26, 2009 at 17:01:55 Pacific
Reply:

Newspaper--Sept.3,2004(A.P.)

Microsoft issues warning on Spyware:

The basics of the article is to detect and remove Spyware
from your computer before installing SP2.
...Spyware could cause computers
to freeze up upon installation of the update...
-------------------
http://www.microsoft.com/windowsxp/...
Get Your PC Ready for Windows XP SP2

Appears now that that article relates to SP3.
All is the same really.


1

Response Number 2
Name: emath
Date: September 26, 2009 at 17:21:39 Pacific
Reply:

I'll check it out, but it is a clean install, and a reformatted drive. I would have figured that to have cleaned everything malicious off. Maybe not.

Thanks for the quick reply. I'll post back with my results.


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Response Number 3
Name: larryf215
Date: September 26, 2009 at 17:28:47 Pacific
Reply:

Why not sp3?

larry


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Response Number 4
Name: emath
Date: September 26, 2009 at 17:37:15 Pacific
Reply:

Need SP2 before you can go to SP3. That's where I am heading, just gotta go through all the steps.


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Response Number 5
Name: emath
Date: September 26, 2009 at 17:43:45 Pacific
Reply:

"Newspaper--Sept.3,2004(A.P.)

Microsoft issues warning on Spyware:

The basics of the article is to detect and remove Spyware
from your computer before installing SP2.
...Spyware could cause computers
to freeze up upon installation of the update..."
------------------------------------------------------------------------

Any recommendations on what to use? Malewarebytes isn't finding anything. Spybot SD is finding nothing, and AVG will not load on anything below SP2.

It's a clean install of XP, so I am installing just the programs I need, and so far those were the 3 I tried.


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Response Number 6
Name: Chuck 2
Date: September 26, 2009 at 17:46:06 Pacific
Reply:

SP3 has all previous Service Packs in it.

Compare the listed Article numbers shown in these ---
http://support.microsoft.com/defaul...
List of fixes included in Windows XP Service Pack 2

http://support.microsoft.com/kb/946...
List of fixes that are included in Windows XP Service Pack 3


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Response Number 7
Name: Chuck 2
Date: September 26, 2009 at 17:48:02 Pacific
Reply:

Most Virus and Spyware scans are likely to work better in Windows Safe-Mode.

http://support.microsoft.com/kb/950...
Steps to take before you install Windows XP Service Pack 3


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Response Number 8
Name: emath
Date: September 26, 2009 at 20:02:59 Pacific
Reply:

Already read all of that Chuck2, but thanks. Found it while looking at your last link.

Oh, and as far as the whole Sp2, vs SP3 thing... I tried it long before I became a member here, and made my post... SP3 will not load if you do not have at minimum SP1 installed. There is a difference between SP1, and the original Windows XP. I have the original Windows XP.

It popped up an error saying that it will not be able to load SP3 because I don't have a minimum of SP1 installed..

I even searched on line for the SP1 download, thinking I may have better luck.... and it redirects you to SP2 at every site I checked.

I finally got (almost) SP2 to load. It installed all the way to the point at the end where it is cleaning up temp files... Then it froze. I manually rebooted thinking it should be ok at that point... Nope. Wouldn't even boot to safe mode.

Also, I have run the scanners in safe mode,a nd regular mode. They don't find anything.

Also, can't remember if I mentioned this above or not. I have attempted to install this both manually, and through windows update.


EDIT: I should probably mention at some point that this is the second time I had to do this in the past 4 days or so. The first time I took 2 attempts to get SP2 to load, but once it loaded, the freeze ups were gone, and SP3 loaded like a dream. I have approximately 32 programs running on this PC at any given time, and had 25 of them installed when my little virus friend popped back up. So, I reformatted again, and this is what I got. I am doing my 5th reformat since that point yesterday, and I have attempted to update to SP2 about 8 times.

EDIT#2: I found SP1 online. I am trying to install that right now. If it works, I am going straight to SP3.


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Response Number 9
Name: emath
Date: September 26, 2009 at 20:56:00 Pacific
Reply:

Froze during the SP1 install as well.... I give up.

Unless someone else has a suggestion....


0

Response Number 10
Name: Beginner1795
Date: September 27, 2009 at 03:31:23 Pacific
Reply:

Slipstream it all in one package that way you dont have to go through all of this when you do another clean install. Use the link below and slipstream SP2 and SP3 using your original xp cd/dvd making a windows xp sp3 cd. Use the below link will show you how.

http://www.nliteos.com/download.html

SP2 Big download

http://www.microsoft.com/downloads/...

SP3 big download
http://www.microsoft.com/downloads/...



1

Response Number 11
Name: clive_pearce
Date: September 27, 2009 at 03:39:56 Pacific
Reply:

Autostreamer might be easier than nlite

http://www.softpedia.com/get/Tweak/...
Tweak/Autostreamer.shtml

UK MP's are thieving scumbags.
EU members are worse.


1

Response Number 12
Name: emath
Date: September 27, 2009 at 08:15:07 Pacific
Reply:

Thanks guys. I will look into that.

I did finally get SP1 to install, but I am getting SP2 (already have SP3 installer saved) right now so I can archive them on CD-R. Idiot me reformatted without backing them up, and now I am re-downloading them... Anyway, once I get them I have a few things some tech savy buddies of mine suggested I try as well.

Anyway, since I have SP1 installed, I will likely try to go straight to SP3 this time.


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Response Number 13
Name: emath
Date: September 27, 2009 at 18:00:28 Pacific
Reply:

For what it's worth, i finally got Sp1 installed, and then SP3 worked first time. The only thing I did different was disable the screensaver. I suppose it could have been freezing when that was starting to pop up... If so, that's pretty bad that so little can cause so much issue, but whatever.

If I end up having issues again, I am going to wipe the drive clean, instead of just formatting, and make sure EVERYTHING is gone first.

Plus I will probably use nlite to make a new install cd, and hopefully get rid of the issues I had with trying to install all of this crap last night.


0

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