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win Xp freeze at welcome Screen

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Name: johnalexx
Date: September 10, 2005 at 06:54:37 Pacific
OS: Win Xp pro
CPU/Ram: 1.7 Ghz/ 156 Mb Ram
Comment:

I recently installed a floppy drive in my pc, but i removed it after i didn't need it any more. I configured this hardware change in the bios. But at the next starup I got a error with windows and the black screen comes up wich prompts you that windows cannot start correctly and that might be the cause of a recent hardware change. It says to make a choice to start windows in safe mode, in safe mode with ms-dos or with the last good configuration etc etc....
When I make a choice (safe mode) the blue welcome screen appears but then the comuter seems to freeze because the startup doesnt continue. I do see the mouse pointer but when i move the mouse i dont get any pointer movement on my display.
the computer won't start up no matter what i do, does sombody know what i can do to solve this problem?



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Response Number 1
Name: maadhurimn
Date: September 10, 2005 at 07:09:59 Pacific
Reply:

"I recently installed a floppy drive in my pc, but i removed it after i didn't need it any more. I configured this hardware change in the bios"

Explain:

What type of Floppy Drive did you install and remove? Internal or External USB?

What BIOS changes did you make?

What did you use the FDD for when you installed it temporarily?

What troubleshoot were you planning to do in Safe Mode?
M



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