I have just recently installed Windows XP and everytime I want to connect using AOL I have to remove and then reinstall the modems driver otherwise when it connects everything ok but when i get to the checking password part it just freezes the AOL program and the usual little thumb thing dont come up and if i try control alt delete to end program it wont end so I have to press the reset button on my PC to get rid of it I have changed my modem several times with freinds currently I am using an intel ham data fax modem and it is connected to com 3. If you think you know how to solve this crisis ime having or you have had the same problem please let me know cheers bazmac71@aol.com oh yeah and just before you tell me i already know that aol is crap but i receive all my email on it so ime stuck with it

I can use the modem with win xp but becuse its not the correct driver ,so the speed is 46k - whice should be 56k can you find a soloution to this ? my notebook is presario 1201EA & the modem is Generk 56k I need to use it with full speed and data fax modem.

I have exactly the same problems as you describe.Running aol7 it can take minutes before the thumb sign dissappears. Using my old computer to access the net for now.

Same problem here. Tried an Intel HaM 56, thought it was the modem so bought a Creative Modemblaster v92 and got the same problem. Seems it's to do with the way XP allocates an IRQ to your modem (in my case 16-18 depending on the PCI slot used). The documentation that came with the modem suggests that it is actualy configured for IRQ 1- 15. Have tried changing it but the option is "greyed" in the device manager. I've read on here that it may be possible to manually configure the IRQ by resetting your PC to HAL (not ACPI) so I'm off to meddle with my BIOS....... If it works I shall let you know (you may also see me finally throw out the Diamond Supra ISA modem I'm using to access this site right now......)

Nope, that didn't work either..... Still trying. Will report back if I get anywhere.