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Will not boot to windows.

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Original Message
Name: BillM
Date: January 12, 2005 at 11:58:27 Pacific
Subject: Will not boot to windows.
OS: xp home edition upgrade
CPU/Ram: p3 866
Comment:

Dell support has gone over this problem with me by phone and they said that I needed a new Hard Drive, that would fix my problem, after installing the new drive the only thing it did was make it heaver. Before this all happened I was getting a message before booting saying Boot INI file has been corrupted or missing. I ran Spybot and found 7 spywares, they removed 6 a program called 2020 search was left and I had been trying to remove it form add/remove. it would not remove. The confuser frooze and when I rebooted it went into black screen with the Dell logo on it and the spec's for the confuser. F8 will not work or F10. The drives will not read a CD or a Floppy. The Keyboard says its disabled.
Any suggestions will be more than helpful.
Thnk you BillM

BillM


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Response Number 1
Name: buzzstpoint
Date: January 12, 2005 at 12:10:37 Pacific
Reply: (edit)

Sounds like what ever happened it disabled your keys..

Boot into the BIOS and look for an option to enable your keyboard. Also if this is a desktop make sure your keyboard and mouse is pluged into the port correctly..

If it is a wireless keyboard make sure you have fresh batteries..


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Response Number 2
Name: BillM
Date: January 12, 2005 at 12:25:15 Pacific
Reply: (edit)

Thnk you for the advice, I cleaned out all the cookies,bread and what ever else was in the keyboard this morning. And it is now alive again, my next question is how do I boot into Bios?
Thanks BillM


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Response Number 3
Name: buzzstpoint
Date: January 12, 2005 at 12:28:43 Pacific
Reply: (edit)

Not sure on dell..

as soon as you turn on your PC on start tapping one of these keys.

Either:
ESC, F1, F5, F9, Insert or delete key.

This will get you into the BIOS.


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Response Number 4
Name: BillM
Date: January 14, 2005 at 05:57:02 Pacific
Reply: (edit)

Thank you for the advice, I will try all the the above F keys
Thanks BillM


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Response Number 5
Name: BillM
Date: January 17, 2005 at 12:15:27 Pacific
Reply: (edit)

I made a set of boot disks for xp sp2 set-up and ran them in the DOS prompt. They all ran OK and went into a blue screen giving me a choise either fix the boot or reinstall. I tryed the fix and ran into a bunch of DOS commands that I did not understand so I was not able to use this choise. So I went back and installed the floppy disks again and used the other choise. I came to a blue screen that said install xp Home Edition Sp2 CD. The only CD I have is and Ugrade that says xp Home Edition and it only includes Sp1 Does anyone know where I can get S2 and how will I be able to get it into the computer. I also get a message saying NTLDR is missing. I have no have no idea what this means. Any suggestions would be more than helpful.
Thanks BillM


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