will not boot asking for original disk

August 7, 2013 at 07:44:00
Specs: Windows 7
Will not boot...
Asking for

Wants me to start windows setup using original setup cd-rom

Select 'r' at the first screen to start repair..

I cannot locate my original setup CD-ROM

Can you help me?

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August 7, 2013 at 08:12:47
Hi Je49,

You may try a Windows 7 disk from a friend to repair the operating system.

Also, you can create a Windows repair disk from another Windows 7 system using the link mentioned below:


For Dell systems, you can click the link mentioned below to request recovery disk:


NOTE: The link is for US only.

Thanks & Regards
Manshu S

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August 7, 2013 at 10:59:26
Do you need XP or Windows 7 media? What version? Home? Pro?



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August 7, 2013 at 11:49:11
If you should find yourself forced to consider factory restore then please provide the make and model number of the computer. Best go for the repair first obviously.

Always pop back and let us know the outcome - thanks

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