Solved Why won't my computer System Information Open?

March 8, 2012 at 16:48:44
Specs: Windows XP
I have been trying to open my System Information. You know the program that tells you what motherboard, hard drive, ect?
I have restarted my computer. ( it's a desktop) I use Windows XP Home Edition.
I click on it but it does not open. I have too also ran avast anti Virus and Malwarebytes program and nothing. I can open all my other programs just not that one. It did open about 1 month ago
Please help.
Thanks

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✔ Best Answer
March 9, 2012 at 17:01:44
It did open about 1 month ago
That gives me the clue that you should try a system restore back to before the problem:
http://pcsupport.about.com/od/fixth...
Have you tried that yet?

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds



#1
March 8, 2012 at 17:15:53
How are you trying to start it?

I tend to type one of these two into the start > run box

msinfo32

or

msinfo

One of them ought to work.

Sometimes I use help and support pages to access it. Search for system information.

A Pit Bull is like a gun you can pet. And there is no safety on it.


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#2
March 8, 2012 at 18:15:20
Yes I tried both and nothing came up.

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#3
March 8, 2012 at 18:40:55
Then try to find the program and see if it is still there or if you have permissions to it.

Kind of an odd failure. Not sure you can deny installing it for most home users it should be there.

Guess you could try running sfc.exe /scannow not sure it is will fix it.


Might be time for a clean install from OEM disks and start all over.

The information ought to also be in hardware > device manager only in a different form.

A Pit Bull is like a gun you can pet. And there is no safety on it.


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Related Solutions

#4
March 8, 2012 at 20:14:03
If I read this right you are also having trouble starting Avast and Malwarebytes. If this is true then you probably have an infection preventing anything from opening that might be able in some way to disable or weaken the infection's hold on your system. Try restarting in Safe Mode (F8 at boot up) and run Malwarebytes first and then Avast from within Safe Mode. If this works and removes the problem then restart and rerun them in normal mode. If they do not run or complete, you may probably will end up reinstalling your OS as Jefro mentioned above.

You have to be a little bit crazy to keep you from going insane.


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#5
March 9, 2012 at 15:43:48
Re #4

"ran avast anti Virus and Malwarebytes program and nothing"

Rightly or wrongly I took this to mean that it found nothing wrong.


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#6
March 9, 2012 at 17:01:44
✔ Best Answer
It did open about 1 month ago
That gives me the clue that you should try a system restore back to before the problem:
http://pcsupport.about.com/od/fixth...
Have you tried that yet?

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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