Why does my laptop shutdown automatically?

February 12, 2011 at 10:05:59
Specs: Windows XP, duo core/1.8

I have an HP Pavillion dv8000 laptop, 5-6 years old. After I start up, either in Normal or safe mode, my computer shuts down after 3-4 minutes. Even if I just sit at my login screen, it still shuts down. The fan on the bottom of my laptop spins initially when I power on, but shuts off when the Windows screen starts loading, so I don't think this is a overheat issue. I can boot in Safe mode but even after it comes up, it still shuts down so I cant diagnose. I am not 100% sure if I have service pack 3, but I'd probably guess no. Any thoughts?

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February 12, 2011 at 10:10:01

I lied, I do have SP 3

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February 12, 2011 at 10:19:00

Try disabling the automatic restart on system failure option:

Have you looked at the System logs in the Event Viewer?

Apologies if I don't respond to your reply immediately. I don't check this site daily.

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February 12, 2011 at 13:30:24

Disabling the automatic restart did not help. I got to the Event Viewer, but not I did not get a chance to write down anything. So I tried again, but noticed that my laptop didn't stay on as long as it did the previous time. Tried again, even shorter.

So I thought that maybe it is a heat issue, so I let it sit for an hour or two, and I attempted to boot in Safe mode, and I got a message stating 'Press esc to cancel loading d347bus.sys'. This came up the first time as the boot mode selection screen, and my laptop didnt make it past there (normally it would go to another selection screen). The next two times, the message appeared after that second screen, where the list of files scroll the screen. It didn't make it past this screen and shutdown. I hope I'm not doing more damage....

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Related Solutions

February 12, 2011 at 13:44:58

With another computer make a live CD of memtest and run it. This could be a failed ram problem. Or run a suite of tests on the HD as well. But I suspect RAM.

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February 12, 2011 at 17:08:03

It could just be oxide on the RAM edge connectors which you can clean off with a pencil eraser. Pop the sticks in and out a few times to clear any oxide of the actual socket too.

We all live on the same ball.

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February 12, 2011 at 18:31:48

Its a laptop, so thatd be hard... I'm going to give the CD a try in the AM.

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February 13, 2011 at 13:05:43

I cleaned off the RAM edges with an eraser, but didnt help. I am having trouble finding a good site that shows me how to make a live CD... can someone help me with this?

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February 13, 2011 at 13:46:43

If you are looking for a live CD to get your stuff off and onto a flash drive, or just to check whether it is a Windows issue, I use Puppy Linux (neat and easy):

Usual business of burning the CD from an image using another computer, putting the
CD drive ahead of C in BIOS, Linux is all single click, etc. Drag and drop works well
from HD to Flash Drive.

We all live on the same ball.

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March 12, 2011 at 18:36:14

i am having very similar issues. Mine is an HP dv8000. What is odd is, when booting in Safe mode it almost immediately shuts down right after starting the Safe mode boot.
When I boot normally, the system comes up and will run for some time, often for a while. But if I try to do Add Remove programs it dies before I can get to the part where the programs are listed. I am suspecting infected McAffee because when I try to start the program, it starts with a blank screen.

I was suspecting heat, and that may be the issue, but I have let it sit and get cool. Even then it shuts down in Safe mode.

This last time I was even in Setup mode (press Esc on startup) and it shut down.

I am exhausted - any ideas/known root causes are welcome.
Many thx in advance :)

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March 13, 2011 at 17:45:02

Sounds like a corrupted hard drive

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