why can't i open a jpeg

December 20, 2011 at 07:58:52
Specs: Windows XP
I cant open a jpeg from my email. It wont take me to the option that says 'open with'. Takes me straight into word. how do I fix this?

See More: why cant i open a jpeg

Report •

December 20, 2011 at 08:18:39
If it is an attachment the first step in diagnosis is to save it outside your email program into a folder. Similarly, if it is embeded then right click it and use "Save As". Next double click the saved jpg file and see if it now opens. This will tell us whether it is a general problem with jpg's or an email problem.

If it still doesn't open when saved elsewhere then go here and use the JPE/JPG/JPEG fix:

Always pop back and let us know the outcome - thanks

Report •
Related Solutions

Ask Question