Where does a beginner start? More questions to come

June 18, 2015 at 06:15:09
Specs: Windows XP, Pent 4/768Meg Bytes
I'm an out-dated programmer[8080 assembly from the 80's] & desire to update. I am 66 yrs old.
One of my computers has XP Home Edition that has been infected by: W32/Patached.A.gen!Camelot".

I had bought & installed a protection package and the company did an upgrade that i didn't ask for, but it worked fine. Thought I got a great deal since the upgrade was free.

i found the "professional" version, bought it, installed it. Again everything worked fine.
Then another upgrade/update. But, this one was advertised via Gmail at full price, then 1/2 price and finally installed for free. Without my consent or asking for it!! Grrrr!!
During this install[version 14.5] a window opened briefly and quickly closed. I did catch this "0000000:00000000". This brings back memories. COM files started at memory 00000000; exe started at the word ORG. So, what I think I saw is at address 00000000 with 0000000 being the data in that address. I believe this is the monkey wrench!!! Am I wrong???

This update[version 14.5] stopped me from accessing it's Dashboard before, during and after W32/Patached.A.gen!Camelot attacked.
I was told to scan for malware but couldn't - I needed to use the Dashboard, which was not available. Camelot hit me 4 times. The 1st one messed up RPCSS.DLL

After paying more money to make use of their awesome support, 2 remote sessions[nothing fixed by the way]. After the 2nd session I am now stuck in SafeMode:Network with a few other problems added to the mess. Prior to the 2nd session I could communicate with my home network. Now of course I can't because of the Safe Mode. But, I can contact the bank to pay my bills, I can shop etc.

The Boot.ini has the following switches activated [after the 2nd session] Safemode:NETWORK /execute/NoExecute=alwaysoff.

I should stop at this point because I will need to go back to my notes & journals to complete the details of this mess with accuracy & order of events.

I hope this gives ya'all a good idea of where i'm coming from and how much I want to learn.

BTW: An old friend brought me a Dell 64 bit with Windows 7 Professional, which i've not been online yet. None the less I'm not about to give up on my machine with XP that used to work fine.
I also have a mac G3[400 mHz & 2 Dell Pent II's[400 mHz]. These are part of my music hobby. Been playing guitar for 44 years + Bass, keyboard & a lap top slide. I like to write songs & my network can handle this hobby. Have software that i don't want or need to replace as long as I stay with what works. But, I do need to connect them all to each other..
Can't get the Dell with Windows 7 Pro to talk to the Dell Pent II's[OS = Win98 SE]. XP Home edition[pent IV @ 2.0 GigHerz worked fine. Until "Camelot" came along.

If I can get my Xp machine back on track & use the Dell w/Win7 for on line duty & the addition of a crack at Linux. Will add a 80 Gig HDD for Linux. Am curious.

I understand that at my age if I pursue these objectives I have a good chance of growing new brain cells. Now that is a goal worth going after. Yes???

Thanks & have a great day

am looking forward to some "CHALLENGES"!!!!!!!!!!!!


BTW: I am using my Pent 4 @ 2.00 GigHertz

message edited by infohunter

See More: Where does a beginner start? More questions to come

Report •

June 18, 2015 at 07:13:26
Lets see what we can do about the XP for a start.

Nowadays malware and viruses are far too complex to deal with at a programming level and have to be tackled with specialist programs. If you can find some way of doing it run these three free programs, preferrably in the order given. You might have to download them on another computer and transfer the downloads (files) over:

(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

If you manage to run any of them please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks

Report •

June 18, 2015 at 08:38:39
"I had bought & installed a protection package and the company did an upgrade that i didn't ask for, but it worked fine. Thought I got a great deal since the upgrade was free"

There's absolutely no reason for a home user to pay for a "security package". There are numerous free programs available that are as good (or better) than what's being offered by Norton, McAfee, etc.

"One of my computers has XP Home Edition that has been infected by: W32/Patached.A.gen!Camelot"

No security package is going to find everything. The infection you listed is malware, so you would need an anti-malware program to remove it. The free version of MalwareBytes should do the trick.


Here's a cleaning program you should install & use regularly. Get the Slim version.


And STOP paying for software!!


Report •

June 24, 2015 at 03:07:48
I received MalwareBytes from the company that i purchased my 1st protection software. System Mechanics is the name of this company. No more!
Will save your advice in it's own directory on Gmail and get to them when time allows. Have car repairs etc. to attend to.
Question: Malwarebytes seems to run fine & reports no malware. But, it came along with other supportive software form SysMech. Should I replace theirs with the one you recommended.
I really can't see SysMech messing with Malwarbytes so i "think" i'm okay there.
I feel I should add this to explain my backlog of repairs.
I tore my Glut, badly, and when these muscles became swollen they would pinch my sciatica. No fun. 6 weeks on the couch.
It took 8 yrs + for this to heal enough to start getting around. I have a sturdy mobile home. Also, have multiple back problems that caused the Dr. to "bench Me". So, I do some physical work then take a break. During my breaks I try to fix my computer probs.
Arthritis is the cause for most of my back injuries. I've changed my diet. No meat or process foods. Cook from scratch. This does take time. Wow the list of bennies from the changed diet.
That guitar kept my fingers from "knuckle distortion". So, all in all i'm doing quite well. But, kinda slow.
I appreciate your help & will act on it. It just won't be as quick as i'm used to.
One of the problems i have[and hate] is copying certain files from one machine to mine.<-NOT A VERY DESCRIPTION OF PROBLEM. But, the way i have to move files around is very slow.
I hope to solve some of this with my new Dell, 64 bit, Win7 Pro.
This brings up another question: I see Windows 10 being offered as an upgrade if Windows 7 or 8.1. Does anyone have any feed back about this new twist from Microsoft.
Oh yeah, i did not get an install CD for Win7. Do I have to buy one or can i get the Win10 upgrade with what i've got. I'm rather suspicious about this "new deal"

Report •

Related Solutions

June 24, 2015 at 07:30:52
Getting programs that are laden with malware is rife these days so you have to watch out for unwanted items "pre-checked" for you. Sometimes it is best to opt for a "Custom Install" if there is no other way to avoid these added things.

If it is the real MalwareBytes then it can be left in place. If you have any doubt uninstall it and use the one from the link given.

The first two programs suggested (ADWCleaner and Junkware Removal Tool) are good at clearing out these unwanted items so I would advise that you run them irrespective of your findings about MalwareBytes.

For the future you might care to install this program:
This will keep a track on unwanted goodies during downloads for you and lessen your chances of picking them up.

Always pop back and let us know the outcome - thanks

Report •

June 24, 2015 at 18:36:04
Hi Derek & Rider
This is the 1st & last software I've bought, other than Operating Systems. Microsoft & Macintosh, to be specific.
Between the 2 remote sessions I had a short conversion with whoever, he suggested I let them install Windows 7, which is supposed to go the way of XP. That is coming up in july, 2015. But, I still let them give it another try. That is when Safemode:NETWORK became permanent. A few other things changed too. THese are just bothersome. But consistent!!!

Malwarebytes that I have came from the software I bought. It seems to be working, but so did what I bought at first. It will be replaced by what your link has to offer.
The "unchecky" sounds great. I usually use the "Custom Install". But, sometimes I don't know anything about some of the checked items. Most of this was upgrades/updates from Microsoft.
I wrote down all the advise you both gave me and plan to act on this tonight. 1st though I have to delete some stuff. My HDD is short on Free Space.
And, now that I think about it, I should put the Dell with Win 7 Pro online for it's first time. Make sure it is ready to be the "other" computer to go through with one of the programs suggested.

Thank you both very much. And I will report back as to how it goes. Bumpy I'm sure. ha ha
Got a 50/50 here; should i click "Submit Follow Up or Preview Follow UP.
The coin toss ='s Submit, seems more logical too.
Bump no. 1

Report •

June 25, 2015 at 08:09:32
"Preview" just gives you the opportunity to have a look at what you are posting before you do so (although it can still be edited afterwards). "Submit" means just that, you are sending it to the forum, so you have to do that eventually or we won't see it.

Always pop back and let us know the outcome - thanks

Report •

October 5, 2015 at 21:47:11
Sorry for being so late in answering "what worked best".
Malwarebytes seems to have done me the most good. And I still use it. BTW: THE FREE VERSION. Unchecky could not run under Safe mode.
That problem has been fixed. The boot.ini file had this switch on /safegoot:NETWORK. I found this right away, but I also found files I had not seen before. Fearing a 'trap" I left it on. I finally found these files were part of a virus program. I returned the boot.ini back to what it was b4 w32/Patched.A.gen!Camelot bugged my PC. Unchecky works fine. FRST also helps, although I have more to learn on that one. ADCleaner is another good one.
The only problems I still have are what damage "Camelot" did.
I've just been able to get back to spending the majority of my spare time on those problems. I had car problems too. I and a few friends replaced a cracked head. Couldn't get a spark plug out. If finally broke off. Hence the different head. Since we were that far into it, the water pump & timing belt were also changed. The crack was across the spark plug hole. Could not be seen until the head was removed. Now it runs fine. 92 Lebaron, in mint condition otherwise. So I'm happy about that.
I'll be back with an organized list of How do I questions. I'm sure unchecky will serve me in the future. I've always been shy about downloading free stuff.
I'm also getting calls telling me My PC is sending error codes or some such bull and they want me to let them "fix" it by going remote. No way.
You all give good advice, sooo no more $'s spent on software that I can get for free. THANK YOU ALL FOR YOUR HELP. I'm a good advertiser for this Forum. "I'll be back!!!"

Just to be sure you know who I am, after I'm still a rookie to Forums


Report •

Ask Question