Where do incoming msgs go when inbox full?

June 3, 2009 at 11:23:57
Specs: Windows XP
My colleague's inbox is too full; before she got around to archiving her old emails, the incoming emails from today seem to have been downloaded off the server but are nowhere to be found in any of the Outlook 2003 folders.
Where does Outlook 2003 put mail that has been downloaded from the server but doesn't fit in the inbox? I assume it wouldn't just erase them, would it?

ps: now that she has cleaned up her inbox, she is once again receiving emails successfully. We're just trying to find that missing chunk. Thanks!


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#1
June 3, 2009 at 11:27:13
Is this a stand-alone version or running through Exchange? If stand-alone, what version of Outlook was the pst created in?

EEOC


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#2
June 3, 2009 at 11:53:08
I'm afraid I don't know the answer to either of those questions...I think it's a stand-alone version, but can't confirm that. Where could I look to find out?
Which pst are you referring to? The archive file? personal folders?
THanks!

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#3
June 3, 2009 at 14:36:41
If there are pst files, then your friend isn't using Exchange.

So, what version of Office was the Mail Delivery pst file created in?

EEOC


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#4
June 4, 2009 at 05:35:59
It would have been created in Office 2003.
Thanks!

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#5
June 4, 2009 at 11:57:43
Then the inbox won't get full...unless the file is over 20 Gigabites. If the emails downloaded, they went somewhere. Check the rules and make sure the mails were permanently deleted.

EEOC


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