What's faulty

Dell / Dimension 4600i...
February 15, 2009 at 14:01:50
Specs: Windows XP, 3.00Ghz/1.00B
What's faulty:

Problem 1: graphics card
128MB DDR Nvidia GeForce FX 5200

Problem 2: dvd drive
JLMS DVD-ROM XJ – HD166
tried reinstalling drivers
does not read any cds or dvd
drive lights up,hums and spins then nothing

Problem 3: motherboard

Original Problem

-sometimes the monitor would not turn on after booting up

-sometimes after booting up I would get a PnP4 error

-both dvd drives not recognize error code 39

I tried to fix problems and messed up the bios.

took it to the repair shop advised them of all my problems

All the repair shop did was reinstalled windows and they said everything was fine, I should have no more problems. Except that one of the dvd drive does not work. He stated that I might need a new motherboard.

I still have booting problems. I had to reinstalled another driver for the graphics card. That worked fine for about 2-3 weeks.

I also got the PnP4 error again. I discovered I need to replace the battery. Did that. No problem work fine. Then the monitor started doing long extented flicks. Tried adjusting the screen refresh rate. Error unable to view.

Somethings the monitor would turn inself off. So I had to reboot. I unistalled the driver for the graphic card. I tried installing different versions. Some work for a short time that I had the same problems.

So I can only assume I need a new graphics card.

Another time after booting up I got a nv4_disp Stop Error.

Is my motherboard the problem?

I trying to determine what's cheaper replacing the graphic card, dvd-rom, motherboard or buying a new computer on extremely limited funds.
Please help confused.


Dimension 4600i
Windows XP Home Edition
Intel (R) Pentium (R) 4 CPU 3.00 GHz
2.99 GHz, 1.00 GB of RAM
1024 MB Ram – installed
4 GB Ram – supported
JLMS DVD-ROM XJ – HD166
Teac DVD + RW DV-W58E
Soundmax Intergrated Digital Audio
128MB DDR Nvidia GeForce FX 5200



See More: Whats faulty

Report •


#1
February 15, 2009 at 14:44:51
"JLMS DVD-ROM XJ – HD166
tried reinstalling drivers"

Optical drives don't need any special drivers. They're included in Windows. I don't know what drivers you're installing but they *may* be part of the problem.

Who installed the optical drives? How are they configured? It would be best to have them on separate channels, not on the same cable/channel. The DVD-ROM should be the primary slave & the DVD burner should be the 2ndary master. Some Dells use the cable select jumper settings, others use master/slave. The jumpers ALWAYS have to be checked & changed as necessary when an IDE/PATA device. That means that when pairing up the optical drive on the same cable as the HDD, the jumper on BOTH devices will have to be checked.

"I discovered I need to replace the battery"

How did you determine that? All the battery does is is supply backup power to the CMOS/BIOS chip so that the BIOS settings that are in memory don't clear when the system is powered off. You can usually tell there's a problem because the date/time will continually change, not to mention the rest of the BIOS settings.

"Another time after booting up I got a nv4_disp Stop Error"

That indicates a issue with the nVidia driver. Since you've apparently tried several different ones, you probably have things all messed up. Are you uninstalling the old one before trying a different one? Are you using a program such as Driver Cleaner to clean up after all these installs/uninstalls?

I suggest you uninstall the nVidia drivers, shutdown & remove the FX5200, then temporarily go back to the onboard video. See if that solves the display problem.


Report •

#2
February 15, 2009 at 15:22:32
According to this web site, http://reviews.cnet.com/desktops/de... your computer has on board graphics, have you tried using the on board graphics? If not do so.
If using the on board graphics is ok, then your mother board is more than likely ok.
If you need to replace the graphics card and want a low cost one the nVidia 6200 is worth looking at. I guess you would need an AGP card.
As for the dvd drives, do they both show up in the BIOS? If not are they both set to be the master drive? If so, set one of them as slave. Is the IDE cable ok? If the jumpers on the drives are set correctly, the cable is ok and one of them is working but not the other, then the one not working is likely to be faulty. You could try connecting only one at a time to see if they work individually, if they do then either the cable is faulty or the jumpers on the drives are incorrectly set.

Computers... designed to entertain,help with work but most of all to frustrate you!


Report •

#3
February 15, 2009 at 16:19:36
I too had that same problem when I upgraded to an nvidia graphics agp card giving me the nv4_disp Stop Error. What didn't work was updating drivers for it or using older drivers. As stated you have to uninstall previous videocard drives before trying other drivers. For me problem still occured. Now on to what worked for me. Try one or more of these step to see if problem goes away. For me I had to do all these steps to end problem. One adjustment alone didn't do the trick.

1. Disable cursor and bitmap accelerations. Right click empty area of deskstop, select properties,setting tab, advanced button, troubleshoot tab. Move adjustment one mark to the left from full. Reboot.

2. Google for rivatuner, download & install. Run rivatuner. Within rivatuner click on the first customize button. Click on first icon button that appears. Area should be low-level system settings. Under agp tab make these changes. If agp sideband addressing is on change to off. Same for agp fastwrite. Click apply. Place check mark by apply agp setting at windows startup, click ok, reboot.
I havn't had the problem since.


Report •

Related Solutions

#4
February 25, 2009 at 13:02:43
trek1701A

Thanks for your suggestions. I was able to download and install rivatuner. I was not able to follow your customize steps. My system would not allow me to change the agp sideband addressing from on to off.

The only problem I have with the monitor now is that sometimes when I boot up, my monitor turns on then turns off before the windows login screen. So I would have to reboot again.

Also thanks to jam and bazzab. I have not done anything yet to check the dvd drives. But I will and try your suggestions.


Report •

#5
February 25, 2009 at 16:03:37
I may be able to help you shed some light on your DVD-ROM situation:

Are the DVD drives IDE or SATA?

If they are IDE, are they on the same channel?

Do you have any spare cd drives? If so, have you tried them out?

If not, do you know where you can get some known-good spare cd-rom drives to try out?

No break or I kill you!


Report •


Ask Question