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web pages won't load in any browser

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Name: wannabee
Date: November 4, 2008 at 15:37:09 Pacific
OS: XP Media Center
CPU/Ram: Pentium M 1.86/1GB
Product: Dell M140
Comment:

I have a problem with web pages not loading in IE or Firefox. I can ping my wireless router and websites. I have another PC connected to the same wireless router and can go anywhere. I have tried using the internal NIC and a cable and pages load normally. I have tried removing the wireless card and reinstalling it, plus updated the driver with no luck. I didn't load any new software or update windows.

Any help is greatly appreciated.



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Response Number 1
Name: wanderer
Date: November 4, 2008 at 15:46:08 Pacific
Reply:

with the wireless card in and enabled with the wired nic set to disabled to a ipconfig /all and post those results here

Example of Oxymoron:

Person who is pro choice and anti sex education.

Education is key to prevention. Prevent conception you prevent abortion.

Abstinence training clearly isn't working.


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Response Number 2
Name: wannabee
Date: November 4, 2008 at 16:11:32 Pacific
Reply:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Chip
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-CE-BF-57-BA
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.5.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.5.1
DHCP Server . . . . . . . . . . . : 192.168.5.1
DNS Servers . . . . . . . . . . . : 192.168.5.1
Lease Obtained. . . . . . . . . . : Tuesday, November 04, 2008 6:04:28 P
M
Lease Expires . . . . . . . . . . : Wednesday, November 05, 2008 6:04:28
PM

C:\Documents and Settings\John>


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Response Number 3
Name: wanderer
Date: November 4, 2008 at 16:40:46 Pacific
Reply:

I usually recommend for dns entry that you specifically assign the dns servers your isp gave you. You should find those entries on the wan interface of the router.

Otherwise when you say "shove a dns request" out a gateway its a general request with no target. Who knows what happens to that request after it goes thru the router.

Specifing the dns servers by ip says go here for resolution.

I am assuming you have eliminated softwares like Norton internet suite or others that "protect" you from the web.

Example of Oxymoron:

Person who is pro choice and anti sex education.

Education is key to prevention. Prevent conception you prevent abortion.

Abstinence training clearly isn't working.


0

Response Number 4
Name: wannabee
Date: November 4, 2008 at 16:55:06 Pacific
Reply:

I can try changing the DNS, but it has worked this way for 2 years.

I have antivirus (AVG) and have run spyware (Ad-aware) and found no problems.

Do you have any idea why I would be able to ping a site like yahoo.com, but not browse to it? Doesn't the ping require DNS resolution?


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Response Number 5
Name: Jennifer SUMN
Date: November 4, 2008 at 17:40:46 Pacific
Reply:

If it worked properly for 2 years, then the first thing to determine is what changed on the system? Any updates? Software/firewall installs? Removals?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 6
Name: wannabee
Date: November 4, 2008 at 17:49:39 Pacific
Reply:

Really no changes. I think I may have run ad-aware and removed cookies, but that's it. No windows updates, no software installs, no uninstalls, nothing.


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Response Number 7
Name: fragile
Date: November 5, 2008 at 06:02:18 Pacific
Reply:

yeah thats strange I dont know how it could work with a DNS like that. I would try changing it to see what happens.


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Response Number 8
Name: wanderer
Date: November 5, 2008 at 11:29:15 Pacific
Reply:

Everything points to something on that machine preventing the page loads.

Have you check in IE/Firefox that they are configured to use the lan and security settings are set to med or low?

Perhaps the router was configured to filter traffic from this pc only?

Is there a difference if you logon as admin vs a user?

Example of Oxymoron:

Person who is pro choice and anti sex education.

Education is key to prevention. Prevent conception you prevent abortion.

Abstinence training clearly isn't working.


0

Response Number 9
Name: wannabee
Date: November 5, 2008 at 13:17:06 Pacific
Reply:

IE and Firefox are configured to use the LAN and my security settings are medium. The DNS is taken care of by the router. My other machine has the same DNS and it's working fine.

There is no filtering on the router.

I only have one account on the machine and it is an admin account. Do you think it is worth creating another account and trying it?

Does anyone have any idea how I can ping a website but not be able to load that same page? DNS is resolving when I do the ping.


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Response Number 10
Name: wannabee
Date: November 5, 2008 at 16:15:10 Pacific
Reply:

Does anyone have any idea what "CTA plugin is not installed or supported" in the wireless event viewer means?

Is it possible the wireless card is bad but I can still connect to my router and ping?


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Response Number 11
Name: wannabee
Date: November 7, 2008 at 18:31:19 Pacific
Reply:

I can no longer even ping my router. I still show connected with a valid IP. When I look at the router settings on my other PC it shows the laptop as an attached device.

I went and got the most recent firmware for the router and installed that and re-did all the settings. Again the desktop with wireless works but the laptop wireless does not (the wired connection still works).

I've tried everything I can think of. Does anyone know of a utility to test the wireless card? It's odd that I could ping before but not now. It seems like it may be slowly dying. Would it be possible for this to be the case and still "Connect" to the router?


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Response Number 12
Name: wannabee
Date: November 14, 2008 at 06:42:56 Pacific
Reply:

I see my post is no longer getting any attention but I'm posting an update anyway.

I am able to connect to another wireless network with no problem. I have disables the access list on the router and turned off security but still no luck. My other wireless computer is still working fine with this router.

I contacted Netgear and they finally came back and said it sounds like something is wrong with the router but the warranty has expiered so go away. Basically they don't know what the problem is either.


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