|Please drop the caps.|
My thinking was that as this issue came along when you changed to freedompop then that had something to do with it.
Yes, it should be possible to uninstall IE which will revert to a previous version (assuming you had one). You then download a new version.
Before that I would try IE Reset:
IE > Tools > Internet Options > Advanced > Reset button.
However, as you also have issues with Google Chrome (another browser) then it is hard to see how fixing IE will cure the problem. I don't use Google Chrome but that has a Reset feature too:
Always pop back and let us know the outcome - thanks