want to get rid of shop at home toolbar?

May 4, 2013 at 17:30:02
Specs: Windows XP

how do i get rid of shop at home i dont have a clue and cant find it anywhere in my control panel !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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#1
May 4, 2013 at 18:29:56

Have you looked in Add/Remove Programs?

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#2
May 4, 2013 at 18:33:25

A lot of programs, now give you the choice to install toolbars & other during the install. Either uncheck these items during install, or use Custom install.

1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://general-changelog-team.fr/en...
http://www.raymond.cc/blog/adwclean...
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

2: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool to your desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. http://www.bleepingcomputer.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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#3
May 5, 2013 at 06:17:32

In a lot of cases even when you say no to unwanted items during install they still get loaded (at least in part, sometimes in full). That is why one or other of the programs given in #1 are worth running after any install that offers unwanted goodies. They often remove unwanted registry entries on restart, some of which can be hidden from Windows.

Always pop back and let us know the outcome - thanks


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