|SP3. My PC seems to meet all the requirements - except, of course, that its VSS doesn't work!|
It would help for the discussion here if I could share a simple test exercise that didn't rely on using SyncBackSE. My test so far has been to try backing up this folder used by Outlook 2002:
C:\Documents and Settings\Terry\Local Settings\Application Data\Microsoft\Outlook\.
It contains files like these:
archive.pst 4,896 KB
ContactsExtractbackup.pst 80 KB
Copy of mailbox.PAB 32 KB
SyncBackSE hangs on encountering the .PST file, and I have to forcibly close the program.
Outlook is running during this test (minimised in XP system tray). If I close it then SysBackSE doesn't try to use VSS and the backup works OK.
I've also just tried a simpler test: backing up a folder containing a trivial .DOC file which is currently open in Word 2000. I expected VSS would get invoked for that, like the Outlook test. But apparently not, as the backup worked and there were no simultaneous Event Viewer errors.
SyncBackSE Support recognise that many user have VSS problems. ("The Volume Shadow Copy Service (VSS) is notoriously easy to break but difficult to fix,") and have a page of recommended steps:
So far I've not succeeded.
Terry, East Grinstead, UK