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Viruses and Purple display screen

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Name: cklejka
Date: April 12, 2004 at 22:44:00 Pacific
OS: Windows XP
CPU/Ram: Celeron(R) 1.8- GHz/256 M
Comment:

Please help us! My husband and I have been fighting viruses for a while now, however, today, we got a new surprise. Our screen display is now PURPLE!

We really don't want (can't) restore from system restore as it is currently turned off while we are getting rid of a host of viruses that have managed to infect our computer.

Is there any way to fix this? Thanks for any help you can give us.



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Response Number 1
Name: joneswoods1
Date: April 12, 2004 at 23:12:59 Pacific
Reply:

Sounds like your computer has been corrupted by the viruses and can be very difficult to clean out. In my opinion if you have important files back them up and do a clean install of windows everything should be like new after the clean install and remember to install a antivirus program immediately after the clean install to avoid getting viruses


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