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virus wont delete

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Name: tonny
Date: August 9, 2006 at 18:01:29 Pacific
OS: windows xp
CPU/Ram: 128mb
Comment:

there is a virus in my computer and my symantec antivurus cannot delete how to i gt rid of it i try online scans but they do not remove it or they say it has been remove but it is still there any ideas of how to remove it


i have been getting this really annoying message on certain websites internet explorer has encounter a problem and needs to close. we are sorry for the inconvenience it appears on certain websites any



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Response Number 1
Name: Tufenuf
Date: August 9, 2006 at 18:13:08 Pacific
Reply:

tonny, What's the name of the virus and what location on your hard drive is your Norton showing that the virus/virus infected files are located?

Tufenuf


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Response Number 2
Name: tonny
Date: August 9, 2006 at 18:39:31 Pacific
Reply:

the virus name is or the message that apperas is w32.linkbot
c:windows/system32\bwgkrkl.exe
i also did a trojan scan and it says it remove it but its still there im not sure were is located temporary files i belive


i have been getting this really annoying message on certain websites internet explorer has encounter a problem and needs to close. we are sorry for the inconvenience it appears on certain websites any


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Response Number 3
Name: street1
Date: August 9, 2006 at 18:59:04 Pacific
Reply:

Below site mentions disabling system restore
and booting in safemode to remove the worm.


http://www.sarc.com//avcenter/venc/data/w32.linkbot.m.html


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Response Number 4
Name: Tufenuf
Date: August 9, 2006 at 19:28:08 Pacific
Reply:

tonny, Follow street1's recommendation in Response Number 3 in this thread.

Tufenuf


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Response Number 5
Name: tonny
Date: August 9, 2006 at 19:29:37 Pacific
Reply:

cool its gone thansk alot

i have been getting this really annoying message on certain websites internet explorer has encounter a problem and needs to close. we are sorry for the inconvenience it appears on certain websites any


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Response Number 6
Name: Tufenuf
Date: August 9, 2006 at 19:38:02 Pacific
Reply:

tonny, Glad to see that you got rid of it and Thanks for posting back to let us know.

Tufenuf


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Response Number 7
Name: trvlr
Date: August 10, 2006 at 04:43:43 Pacific
Reply:

That's the problem with system restore... unless you disable it prior to eradicating a virus... the pest re-appears... Once pest ha gone re-enable system restore.

Also if a pest is quarantined... some a/v utils will still report it as present on the system - when you run a subsequent scan; generally wise to dump quarantined pests asap?


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