I'm pulling my hair out at the moment. I've just moved to a new house and the area has Virgin cable so we decided to go with that for our broadband.
When I plug my laptop into it I can't access any web sites using normal URL addresses and after about 45 minutes on the phone to virgin technical help we found that it does connect if I put the IP address of any site. (Great, I thought, this lovely Virgin person will soon have this fixed and I'll be on my way) Then the lovely Virgin tells me that it's not a problem with their connection or service it's a problem with my computer/DNS servers. So I need to get an IT expert to fix it for me. Grrrr.
I can connect to any other network (ie. my parent's, my work one and a friend of mine) and use URL addresses fine so I'm thinking it must be a Virgin problem so if anyone could give me some help it would be much appreciated, even something to back to Virgin with would be good.
I've used ipconfig /flushdns and it still does nothing and I've tried changing the dns server to 4.2.2.4
To prove the Laptop works I'm on it now at work.
Thanks in advance.
