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Videos dont load and play like they used to.

March 21, 2010 at 04:51:53
Specs: Windows XP

I just finished fixing my laptop of the trojan vundo virus. No signs of it at all, and believe me, I'm stoked about that. But now when I try loading any type of video, it is slower than I've ever known. Playback is choppy and buffer times are endless. And its not just videos, overall downloading speed on webpages has dropped. As a point of reference, all these things were running perfectly at full speed before the virus. Can someone help me fix these problems?

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#1
March 21, 2010 at 07:47:53

Try reinstalling the chipset & graphics drivers.

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#2
March 21, 2010 at 08:09:42

How would I do that? Please explain as I am not anywhere close to being an expert on computers.

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#3
March 21, 2010 at 08:25:30

Can't help without knowing your system specs or at least the make/model number of your laptop.

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Related Solutions

#4
March 21, 2010 at 08:30:02

Oh, its a Toshiba M115-S3154

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#5
March 21, 2010 at 08:33:28

spex_book, if you need help making a post, check out my signature, it gives tips on how to get the credentials and also how to post your problem so that we don't have to guess. It saves alot of time ;-)

It is the link on the left of the page that says 'Help Posting in Cnet'


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#6
March 21, 2010 at 08:42:29


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#7
March 21, 2010 at 08:51:53

Ok, thanks for the posting tips XP

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#8
March 21, 2010 at 09:00:53

no problem hope you weren't offended, it just helps speed up the time we can help you ;-)


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#9
March 21, 2010 at 09:06:04

No I wasn't. I'm quite new to this site and I read thats one of the things you should mention in the beginning. Computer talk is completely foreign to me.

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#10
March 21, 2010 at 09:33:18

we all had to learn from the beginning, no problem. One of the things I do before I ask a question in here is I google the problem myself first to see if I can find a good answer. If that doesn't help, then I ask my question, but I still keep searching online for a solution at the same time

Sometimes I find the cure and then immediately add that to my post so others will benefit from the solution.

I'm thinking you still may have a virus problem on your PC.
Try running Trojan Remover
http://www.simplysup.com/tremover/d...
and Hitman Pro
http://www.surfright.nl/en/hitmanpro
There may still be a rootkit on your PC causing those problems.
Good luck

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#11
March 21, 2010 at 09:49:32

Ok, well I can say that mostly what I've been trying so far is cleaning the internet stuff using ATF Cleaner. I used ComboFix a few times to get rid of the trojan. I have NAV and Spysweeper running in the back. Under system properties it says Windows XP Pack 3. 1.60GHz 504mb RAM.

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#12
March 21, 2010 at 09:53:53

try the 2 things I mentioned.
Try uninstalling NAV and see if that helps. Norton is not the best AV like it's cranked up to be and will slow a PC to a crawl at the best of times.
Also try uninstalling SP3 and revert back to SP2, that may help too.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#13
March 21, 2010 at 10:04:44

Uninstalling NAV, can do. SP3, should just go through control panel right?

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#14
March 21, 2010 at 10:10:30

yes, uninstall sp3 in add/remove

Be sure to use the norton uninstaller from the website:
http://service1.symantec.com/Suppor...

If you don't use the uninstaller, it will still be imbedded in the registry and nothing else will work.

You will then need an anti-virus. I would suggest Avast Free (i've used it for over 9 years and the best I've found) or AVG

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#15
March 21, 2010 at 10:31:23

Oh wait, I didnt see that update before. Let me try those. I think something is still on here too.

I want to add that downloading the programs mentioned has also been a problem. Not as far as getting it, but the transfer rate falls down to virtually nothing and sometimes just stops.


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#16
March 21, 2010 at 11:38:06

Just ran Hitman Pro 3. It found one file and called it suspicious. It said it would remove it, but I dont think it did. Waiting now for the trojan remover to download.

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